There is Also the Fact That Paper is Awesome

by Craig Roth, Gartner

OK, this time we’re finally going to be doing away with paper in the office. The end of paper has been trumpeted for decades, but this time – if you believe The Wall St. Journal (“Why the Paperless Office Is Finally on Its Way“) – it’s finally going to happen.

But even the author has to acknowledge that paper is tough to beat:

"There is also the fact that paper is awesome. It is the only input and display technology we have that weighs almost nothing, costs pennies, is readable in almost any light, and doesn’t require an internet connection. It is the epitome of portability and durability.”

This “Lego Movie”- esque analysis is a good summary of what digital text is up against. Sellen and Harper had already caught onto the undying “affordances” of paper (what it provides that digital representations cannot) in their seminal book “The Myth of the Paperless Office.” Incidentally, the book is available in paperback or Kindle format, so place your vote with your credit card! A Cliff’s Notes type of summary is available here.

As much as I enjoy reading in many digital forms, I have to side with Sellen and Harper. Use of paper will decline, but getting much below 50% of its high point is unlikely.

My reasoning is that people don’t have to choose. This isn’t a presidential election where one must win and the other sulks away. Digital and paper-based texts each have their advantages and disadvantages; users have their preferences of where and how they like to read.

Publishers of books, bills, and documents can hedge their bets – like the publishers of “The Myth of the Paperless Office” do – and leave the choice up to consumers.

Add all those reasons up and you’ll see it is a bit too early to plant a cardboard tombstone in the ground just yet.

Craig Roth, is Managing Vice President: Communication, Collaboration, and Content, Gartner