A discussion forum on the use of iPads and iPhones in local government in Australia has found plenty of organisations on the cusp of delivering more power to council mobile users.

Brian Bailey looks at Information and Records Management (IRM) challenges in terms of the fundamentals - people, process and technology – and how they serve to highlight the disproportionate effort organisations expend on IT over other risk factors.

David McGrath explores the challenges of insourcing ediscovery. When does it make sense to leave it to the experts and what are the tools, processes and resources you need to be aware of?


Interactive Intelligence draws on a unique heritage in bringing its business process automation solution to market, reflecting its origins in integrated VOIP telephony and contact centre solutions.

The secure content management (SCM) market in the Asia-Pacific region is set to grow 15.4 per cent in 2010 compared to just 6.3 per cent in 2009, according to analysts Frost & Sullivan.


Australia's first multi-utility, ActewAGL has developed a complex drawing management solution using the BlueCielo Meridian Enterprise engineering content management system.

Steve Brant outlines how collaboration technology is being used to overcome inefficient data management in the construction industry.

ReadSoft has announced the general availability of PROCESS DIRECTOR; a single platform for handling multiple business processes in SAP.

Symantec’s latest release of Enterprise Vault adds new cloud capabilities and features to help organisations implement managed retention strategies and prevent ediscovery costs from blowing out.

Western Australian iron ore company Karara Mining has hit paydirt with the teaming of Autonomy iManage WorkSite and Advantys WorkflowGen to provide a shared environment for storing business content. Documents, records, email messages and other media are consolidated in a central library, making them easier to find, share, and reuse.