Articles

A chance encounter at a social media conference solved Taranaki Regional Council’s social media records compliance issues and now saves the communications team hours of work every week.

In the digital transformation era, most companies are turning their paper-based processes into digitalised workflows. This saves time and reduces the potential for errors. Automating these workflows is an even more powerful way for businesses to work more productively and free up time for innovation to compete more effectively, according to Upstream, the solution provider and Fuji Xerox Australia subsidiary.

It’s common to find articles with titles like ‘17 Steps to A Successful Knowledge Management Initiative’ or ‘The Fundamentals of Knowledge Management Success’. While the success of storing and sharing knowledge is specific to your context, I’m suggesting that the following are things common to knowledge management failures.

Robotic process automation (RPA) will be commonplace in finance departments by 2020, but implementations are likely to encounter failures at three key stages, according to Gartner, Inc.

Haven’t we all been promised a paperless office for years? And although there have been various attempts and solutions, the latest answer to the paper problem appears to be machine learning and robotic process automation (RPA).

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