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Key achievements in Bankstown City Council's IT systems upgrade

When a call centre is linked with an information management system, far greater levels of efficiency and customer service can be achieved.

A call centre is an organisation's marketing opportunity to die for.

Canon has released a five-in-one desktop multifunction system - the MultiPASS L90.

To address its complex document management and transfer requirements, Clyde Engineering has implemented a CompuTechnics' document management solution.

Computron Software has formed a new line of business for its COOL product suite under the Computron corporate umbrella.

New research from Ovum indicates that concerns over product maturity are no longer a reason for organisations to hold back on data mining projects.

Quantum has announced the release of the Bigfoot TX series of hard disk drives.

Stac has established a strategic alliance with US-based BMC Software to deliver business server recovery solutions.

The local distributor of the DOCS Open system has reported several large new sites.

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