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Every election is critical, but a complicated set of requirements will add up to a unique challenge for the 2019 Local Government Elections in New Zealand. A new customised scanning and processing system supplied and configured by ABBYY will help to automate and simplify the task for electionz.com, the organisation that will be handling the bulk of processing.

More than 6 million historical client documents held by the Western Australia Department of Communities Housing (Housing Authority) presented a major headache for staff owing to a lack of containment and classification. A new Ephesoft smart document capture system deployed by the Process Automation Group (PAG) is now assisting with making documents findable and enabling retention polices to be applied.

Victorian service provider Wannon Water has partnered with Intelledox and FYB to implement next-generation forms. Completion of a Job Safety Analysis (JSA), required before any high risk on-site work event, was the catalyst for organisational change. Following a successful pilot, the digital process has been extended to incorporate all forms across the business.

Use cases demonstrating the successful merger between Robotic Process Automation (RPA) and Artificial Intelligence (AI) are scarce today, but some fast-moving companies are changing that. Hollard, South Africa’s largest privately-owned insurance group, is one such audacious organization where the transformation journey has not only begun, but is already showing the benefits.

Dunedin City Council supports a population of 120,000 and is one of New Zealand's largest territorial authority areas. Environmental Health staff at Dunedin City Council (DCC) are charged with protecting and improving the health of the city’s residents.

Laserfiche Value-Added Reseller Ricoh Australia has announced the successful deployment of a Laserfiche Avante workflow business management solution at Shimano Oceania Holdings, the Australian subsidiary of Shimano, a global manufacturing and distribution organisation.  

The University of New South Wales (UNSW) in Sydney is one of Australia’s leading research and teaching institutions. Established in 1949, UNSW has grown into one of the most respected universities in the world—ranked third in Australia and 45th overall by the 2018 QS World University Rankings.

They say that breaking up is hard to do, but sometimes the joining up thing can be even harder, especially when this involves bringing together previously distinct and separate organisations -  combining people, processes and platforms. More than 80 local government authorities across NSW faced this dilemma in 2016 following the state government mandate to force council amalgamations

Managing documents and email is of huge importance to lawyers in every type of practice, but in the case of leading independent Australian law firm Johnson Winter & Slattery (JWS), the issue becomes even more critical owing to the many complex disputes and deals it handles for prominent local and international clients.

When opportunity knocks, it seldom knocks twice. For Ross Vincent, Special Projects Manager at NZ business Retail Dimension (now known as RD), the upheaval associated with relocating and restructuring the business in 2017 provided a unique opportunity to improve business processes, one that he grabbed with both hands.

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