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MercyAscot, one of New Zealand’s leading private healthcare providers, has signed contracts with two IT providers, InterSystems and Umbrellar, in a major step towards replacing and extending its existing patient administration and clinical information systems.

The largest independently-owned transport company in Queensland, Followmont Transport, is ensuring its future with a host of state-of-the-art technology deployments including a new centralised EzeScan scanning and capture solution.

Australian law firm Maddocks has adopted Luminance’s machine learning technology to streamline the due diligence processes. The firm selected Luminance due to its ability to significantly reduce the amount of time spent on a due diligence review compared to typical manual methods.

Medical Assurance Society (MAS), a New Zealand membership-based society that provides a range of financial and business advisory services, has started to deploy Promapp’s cloud-based business process management software to support its business transformation programmes.

Delphi, one of Sweden's top commercial law firms, has chosen DocsCorp’s contentCrawler as part of its General Data Protection Regulation (GDPR) compliance strategy. The firm selected the contentCrawler OCR module to help address the "dark data" issue that was discovered after an audit of their file systems.

Every election is critical, but a complicated set of requirements will add up to a unique challenge for the 2019 Local Government Elections in New Zealand. A new customised scanning and processing system supplied and configured by ABBYY will help to automate and simplify the task for electionz.com, the organisation that will be handling the bulk of processing.

More than 6 million historical client documents held by the Western Australia Department of Communities Housing (Housing Authority) presented a major headache for staff owing to a lack of containment and classification. A new Ephesoft smart document capture system deployed by the Process Automation Group (PAG) is now assisting with making documents findable and enabling retention polices to be applied.

Victorian service provider Wannon Water has partnered with Intelledox and FYB to implement next-generation forms. Completion of a Job Safety Analysis (JSA), required before any high risk on-site work event, was the catalyst for organisational change. Following a successful pilot, the digital process has been extended to incorporate all forms across the business.

Use cases demonstrating the successful merger between Robotic Process Automation (RPA) and Artificial Intelligence (AI) are scarce today, but some fast-moving companies are changing that. Hollard, South Africa’s largest privately-owned insurance group, is one such audacious organization where the transformation journey has not only begun, but is already showing the benefits.

Dunedin City Council supports a population of 120,000 and is one of New Zealand's largest territorial authority areas. Environmental Health staff at Dunedin City Council (DCC) are charged with protecting and improving the health of the city’s residents.

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