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British American Tobacco (BAT) has deployed OpenText Extended ECM for SAP SuccessFactors as part of overhauling its HR processes and records management.

Yass Valley Council located in the Southern Tablelands of New South Wales has chosen to implement the MAGIQ Enterprise council management system.

Whitsunday Regional Councll in Queensland has announced that it will implement cloud-based business process management software from Promapp to support the organisation’s day-to-day operational processes. The decision, which was part of the council’s strategic plan prior to Tropical Cyclone Debbie, was expedited by the havoc caused by the storm earlier in the year.  Promapp will underpin process support for a major new council IT system which is slated to go live within the next 12 months.

Canadian-based insurance litigation firm, Hughes Amys LLP, has replaced an outdated metadata solution with BigHand Scrub following a firm-wide Microsoft Office upgrade.

The University of Sydney is pursuing a multi-pronged strategy for capturing records from email systems, according to Records Manager May Robertson.

The School of Isolated and Distance Education (SIDE) based in Western Australia has significantly reduced its manual enrolments administration with a solution from Konica Minolta and FileBound.

Anyone who has experience will tell you that automating insurance claims with X-ray scanning is a multifaceted and time-consuming process. Dental claims include a number of different forms, supporting documentation and patient X-rays, all of which must be properly classified, sorted, scanned and filed.

Based in Newport Beach, California, Insurer Pacific Life has successfully used EzeScan capture technology to improve user adoption of a newly deployed OpenText content management system.

Stonebridge Solutions has implemented an automated accounts payable management platform for Adelaide Brighton Limited (ABL), one of Australia’s leading construction material manufacturers with  more than 1,500 staff.

Australian firm Corrs Chambers Westgarth is the latest to adopt artificial intelligence technology in the due diligence process for mergers and acquisitions transactions.

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