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New Zealand Parliamentary Service is leading the way on creating a digital state sector having completed a major transition of key information technology systems from on-premise operation to a Software-as-a-Service environment from TechnologyOne.

Defence Digital, an agency of the UK Ministry of Defence, has set up a new contract with incumbent supplier Micro Focus for its electronic records management system.

As company leaders promote communication and improved collaboration, Microsoft 365 has become essential at global solution provider Sycor — with Microsoft Teams playing a crucial role. Applications such as Microsoft Planner, which can be integrated into Teams, also enable highly structured teamwork.

Australian law firm Hall Payne Lawyers has transformed collaboration and achieved firm-wide visibility of support tasks to facilitate flexible, hybrid working, with the adoption of BigHand Workflow Management.

Australia’s national science agency CSIRO has gone live with a new records management system secured by Kapish, a global leader in secure enterprise information management.  Under the landmark three-year agreement, Kapish is supporting the complex record, regulatory, data and content management needs of CSIRO users in the secure cloud.

MSIG Singapore and MSIG Malaysia have implemented OpenText information management solutions to empower modern work, enhance omni-channel customer experiences, and drive operational efficiencies.

Singapore based freight giant Globelink has selected RPA Labs to automate document processing. With every shipment that needs to be processed, Globelink's customer service team was tasked to manually split, extract, and index data from the attached documents into their ERP system. Processing thousands of shipments every month manually was very time-consuming and error-prone, leading Globelink to search for a more efficient and scalable solution.

Eight years into a state-wide rollout of an electronic Medical Record (eMR), a comprehensive assessment of Queensland Health’s digital maturity has found that it suffers from a lack of data integration and also that disconnected systems and devices are interrupting workflow and increasing time for staff to complete tasks. It also found a lack of digitisation and reliance on manual data collection and extraction.

The Department of Education, Skills and Employment (DESE) is tasked with a broad undertaking as its work impacts the lives of every Australian citizen. Its work begins when Australian children first enter kindergarten and carries on right through secondary schooling. It even delivers the skills, vocational training and higher education that maximise employment opportunities and strengthen the national economy.

A household name in Australia for sales and distribution of commercial and retail domestic products has moved five departments across to Hyland’s OnBase content services platform.

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