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HSBC, the global trade finance bank, is working with IBM to develop a cognitive intelligence solution combining optical character recognition with advanced robotics to make global trade safer and more efficient for thousands of businesses.

Records Management is never as easy to sell as it probably should be. The staff at Edith Cowan University (ECU) engaged the services of Information Proficiency to centralise management of policy documents, demonstrating the benefits of a centralised repository.

The Real Estate Institute of New South Wales (REINSW), the peak body for the real estate profession in NSW, is enhancing its interactions with NSW real estate agents by offering the ability to digitise customer engagements and agreements.

The State Transit Authority of NSW has successfully converted its paper and digital records from an old copy of RecFind 5 to the new generation RecFind 6 product from Knowledgeone Corporation.

Just as it’s well-nigh impossible to bake a nice cake without cracking a few eggs, introducing “meaningful change” into any large organisation will no doubt require the ruffling of a few feathers, as change of itself necessitates doing things differently. When Melbourne’s Knox City Council took a long hard look at the way it was, or in this case was not, managing retention and disposal of corporate records, the conclusion was that a complete overhaul of its information management practices was warranted.

Fraser Coast Regional Council in Queensland has selected Promapp cloud-based business process management software to support the organisation.  The local govrenment area  includes the coastal tourist havens of Hervey Bay, Burrum and Toogoom, coupled with the Fraser Island and the Great Sandy Strait.

icare, the New South Wales’ government’s insurance and care provider, has selected and implemented OnBase by Hyland asan enterprise information platform, hosted in the Hyland Cloud. icare will use OnBase to support its enterprise vision of digital information management, initiating the project in its largest division, which delivers insurance and care services to customers of the NSW Workers Compensation scheme.

Drakes Supermarkets is a family-owned business established in 1974 when Roger Drake purchased his first supermarket. Today, the company is the largest independent grocery retailer in Australia with more than 50 stores across South Australia and Queensland.

Melbourne based law firm, Sladen Legal, has selected Nikec Hub, the file sharing and collaboration tool from Nikec Solutions, to further improve communication and collaboration with clients. The firm is dedicated to providing expert advice and legal services to private enterprises, they represent some of Melbourne’s most innovative businesses. The firm prides itself as being client driven and having a personal approach to law.

A joint Parliamentary Committee has recommended the government provide funding for an upgrade to technology systems at the Australian Electoral Commission to allow scanning and electronic counting of House of Representatives ballot papers. This would need to be accompanied by extensive technical amendments to legislation that governs the way federal elections are managed in Australia.

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