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The first fully automated terminal operation in Australia is being promised by the developers of the Victoria International Container Terminal (VICT) in Melbourne, a subsidiary of Filipino company International Container Terminal Services Inc. (ICTSI)

Victoria’s Wyndham City Council has taken out the first of four inaugural customer Innovation Awards presented by ECM solutions provider Objective at its at its annual Collaborate 2016 user conference, held in Sydney this week.

The machinery of government does not always run smoothly, particularly in the wake of the inevitable mergers and demergers of departments or agencies that take place after elections or ministerial reshuffles. This was definitely the case for one large NSW state government department, which faced a major challenge in 2016 to align two separate and unsupported deployments of TRIM for over 1800 users, while also preparing for a scheduled demerger of one of its agencies.

A leading provider of healthcare analytics and technology-enabled services, Intermedix, has developed a solution to address no-show patients using Dataiku Data Science Studio (DSS), its predictive analytics and data science platform.  The problem of patients missing scheduled appointments costs the healthcare industry billions of dollars of lost revenue each year. 

The Northern Territory Department of Health has signed a $525k contract with Alcidion Group to utilise the company’s technology across the Royal Darwin and Alice Springs Hospitals. The Department employs 6,323 staff and manages five public hospitals, and is presently constructing the new Palmerston Regional Hospital, the Northern Territory’s most technologically advanced facility.

Queensland’s third largest seaport, Port of Townsville, has implemented TechnologyOne’s Enterprise Content Management solution (ECM), strengthening its existing strategic partnership.

Once upon a time, a Shire not too far from Melbourne analysed its paper usage and was horrified to find that if each sheet of paper it used was placed end to end it would be the equivalent to the travelling the distance between Melbourne and Sydney (the scenic route) and a little bit more.

A drive towards digitisation is well underway at Legal Aid Queensland, the Statutory Authority which is in fact the State’s largest legal practice with over 450 full time employees. It plays a vital role in providing legal assistance to financially disadvantaged Queenslanders.

As customer demand for access to corporate information grows, organisations are continually looking for new solutions to cater for this need.  How to share information from TRIM with external parties easily and securely is a common problem, with some organisations resorting to inefficient and costly solutions for transporting documents.  

UXC Eclipse, a CSC company, says it has as successfully implemented a comprehensive, cloud-based IT solution that is transforming operations and improving customer interactions for Beyond Bank, one of Australia’s largest customer-owned banks.

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