Enterprise Applications

Giving AI direct control over anything is a bad idea – here’s how it could do us real harm

The release of the advanced chatbot ChatGPT in 2022 got everyone talking about artificial intelligence (AI). Its sophisticated capabilities amplified concerns about AI becoming so advanced that soon we would not be able to control it. This even led some experts and industry leaders to warn that the technology could lead to human extinction.

OpenText plots a course into the Cognitive era

OpenText has announced opentext.ai, described as a new strategic approach to advance how its customers can solve complex problems by applying Artificial Intelligence (AI) and Large Language Models (LLM) with their OpenText Information Management software.

Is Business Serious about Adopting Generative AI?

So, is it just a glorified autocomplete or the most significant development in human history since the release of the graphical user interface or the iPhone? The inaugural Generative AI Summit 2023 held in Sydney last month heard from different points of view on business uptake including input from entities such as NAB, Optus and the Australian Stock Exchange (ASX).

Cloudy future for National Anti-Corruption Commission

The National Anti-Corruption Commission (NACC), a new Australian Commonwealth agency that began operating from July 1, has turned to the cloud for its enterprise software under long term contracts with Kapish and TechnologyOne.

Datamatics enhances IDP with Generative AI

Datamatics has announced the integration of Generative AI with Datamatics TruCap+, an AI-powered, template-free Intelligent Document Processing (IDP) solution.

Stravito Generative AI to Transform Search

Stravito claims to be ushering in a new era of user-friendly knowledge management with the launch of proprietary generative AI capabilities to supercharge the search experience and provide users with quicker insights in a more engaging and inspiring way.

Box plugs into M365 Copilot to Bring AI to Enterprise Content

Box, Inc. has announced a new plugin for Microsoft’s next-generation AI workplace tool, Microsoft 365 Copilot. In addition, Box announced updates to its integrations with Microsoft 365 that provide joint customers with enhanced features for sharing, editing, and collaborating within Microsoft Teams as well as Office products including Word, Excel, and PowerPoint.

Robodebt report highlights automation risk

A national body to monitor and audit automated decision-making in government has been recommended by the Royal Commission into the Robodebt Scheme. The findings of the Royal Commission, which run to over 1000 pages, include major criticisms of the scheme and 57 recommendations for the government and the public sector.

Mindbreeze Unveils AI Platform for Knowledge Management

Mindbreeze has added the ability to leverage innovations in Generative AI for sensitive enterprise data securely within its Knowledge Management solutions. Advanced Large Language Models (LLM) combined with Mindbreeze InSpire provide natural language processing, text generation, and data security.

The burgeoning business of bots

Digital employees, such as chatbots powered by artificial intelligence, are increasingly utilised alongside human employees to create a dual frontline service, but how are customers experiencing this trend?

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