Imaging 2.0 Event Agenda

8:30

Imaging 2.0 Exhibition opens in hotel foyer

The Imaging 2.0 Exhibition will provide the space for both delegates and visitors to explore the solutions and services on offer from IDM event partners.

9:00

Opening Address from IDM Magazine

Gerard Knapp
Publisher,
Knapp Communications

9:15

Address from Analyst and Keynote Chairperson

The future presents a range of opportunities for harnessing the power and potential of information. So what's the outlook on information capture solutions and technologies? What can we expect from the industry?

Information Capture: The Future is Here

Pamela Doyle USA
Director,
AIIM Board AND Chair,
The TWAIN Working Group

9:30

The Remote Deposit Capture Opportunity: A Wells Fargo Experience

As the first financial institution in the US to provide Back Office Conversion (BOC) and remote office conversion (ROC) to its business customers, Wells Fargo & Company has shifted a good majority of its high-volume paper-based documentation to electronic while also retaining its strong customer base. In this session Keith will discus:
•An overview of the US banking market and the opportunities of capture adopted, how these trends might impact the local market
• Converting customers to E-based payments in a cost effective and user-friendly way
• The challenge of mass software and scanner deployment including servicing and need for alternative scanners
• Shift to Internet: Opportunities in real-time reporting, image retrieval and live data checks
• The 'Virtual Lockbox' a 'Scan and Go' concept
• Leaning customers towards the 'self administration' experience, integration into company portal
• Quality Management: Image quality inspection to OCR validation

Keith Theisen
Senior Vice President of Treasury Management,
Wells Fargo, USA

11:00

Workflow for nab: Enabling Business Process Integrity

A National Australia Bank case study

David B Shaw
Senior Architect,
NAB Australia

11:45

Intelligent Character Recognition (ICR) An oxymoron or data processing revolution?

Independent consultant Peter Webb breaks through the vendor speak to determine the truth about Optical Character Recognition (OCR) and Intelligent Character Recognitions (IRC) recognition rates.

• ICR - how is it different to OCR?
• Recognition rates, false positives and failures - what is the trade-off, and what is best for my application?
•What is the impact of e-business on ICR/OCR?
•How to evaluate technological solutions
•Niche applications
•What the future may bring

Peter Webb
Director
Stollznow Consulting

13:00

Imaging 2.0 Vertical Round tables - must book in advance

Relax over lunch in these industry round tables. Early bookings required for these 5 facilitated groups providing the discussion space for healthcare, government, education, finance or legal related issues.

Stream 1: Process Improvement for the customer

Stream 2: Process improvement for the bottom line

13:30

Case Study: Monash University’s move to streamline student evaluation forms

• Building a high quality response rate and eliminating waste and redundant costs
• Developing a project plan for analysing, sharing and acting on feedback
• Distributing, collecting and analysing survey evaluations across disparate units both digitally and physically
• Exploring the efficient means to processing responses while also maintaining quality as surance
• Eliminating waste and reducing costs through effective coordination, data quality and reliability

Sid Nair, Quality Advisor, Centre for Higher Eductation Quality AND
Chris Wayland, Partner, nLIVEn

Document Imaging, the Value Proposition

Expert Advice

Pamela Doyle
Director, Imaging Products Group
Fujitsu AND Director on AIIM International board

14:05

Public Access: Digitising collections and creating the online avenue for access

The National Archives of Australia has recently implemented a National Digitisation Service as part of a focus on making the collection easily accessible online. In this session, Julie Faulkner from the NAA will discuss:

• Creating a user friendly online space for simple customer access to digitised records, that is compatible with the Archives legislation and infrastructure.
• Communicating about the service, ensuring customers awareness of its availability and have the tools to make it work for them.
• Streamlining access to born digital formats, map, pictures and manuscripts in an easily searchable database.
•The value of imaging projects for ensuring the longevity and preservation of vital records.

Julie Faulkner
Acting Director, Accessibility Operations Section
National Archives of Australia

Case Study: From Paper-based to electronic integrated solutions

A document distribution and archiving case study reviewing how an eye health company improved productivity, reduced costs and eliminated outsourcing by moving from a paper based to an integrated electronic solution.

Allan Hodges,
Senior Business Solutions Consultant
Ricoh Business Solutions Group

15:15

In-House vs Bureau Scanning - Cases, Costs & Cautions

Graeme Harrison,
Principal
Harrison Consulting

Making short work of Media Processing

Sean Barger,
Chief Executive Officer
Equilibrium

15:50

When forms matter: A 'how to' on effective design

Many organisations rely heavily on forms for their day-to-day survival and the global costs of developing, printing, storing and distributing them runs into many billions of dollars per annum. However, the real expense occurs in using these forms - activities such as form completion, routing, approval and error correction are far more expensive than many people would at first think.

In this session Mr Dartnell will show attendees how through the use of forms analysis, design and testing they can increase the procedural efficiency and usability of the forms their organisations depend on.

Craig Dartnell
Director
Howick Design

Tapping the latest image processing technology to address paper digitization issues

Many organizations face the daunting task of digitizing their paper record and each document potentially presents unique challenges around paper handling, image legibility, and document and data integrity. There is also the question of how to automate and optimize the entire process to achieve the higest possible levels of efficiency.

Key to addressing these issues is understanding the current state of image processing technology and how organizations can maximise efficiency by tapping into these new technology.

Francis Robert Yanga
Channel Manager, Australia and New Zealand
Kodak Document Imaging