Business Process & Workflow

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Microsoft 365 Copilot has switched from Anthropic’ s Claude to OpenAI's new GPT-5.6, the company's latest flagship model family, as the preferred AI model across Word, Excel, PowerPoint,…

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Microsoft 365 Copilot has switched from Anthropic’ s Claude to OpenAI's new GPT-5.6, the company's latest flagship model family, as the preferred AI model across Word, Excel, PowerPoint,…

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Victorian government departments have made limited, and in some cases no, progress fixing shortcomings in the state's digital services platform identified five years ago. They also gave…

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Victorian government departments have made limited, and in some cases no, progress fixing shortcomings in the state's digital services platform identified five years ago. They also gave…

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The core leadership question for enterprise AI is no longer "can we build an agent?" but "can we delegate decisions safely at scale?", according to a new Capgemini point of view on agentic…

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The core leadership question for enterprise AI is no longer "can we build an agent?" but "can we delegate decisions safely at scale?", according to a new Capgemini point of view on agentic…

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By 2028, 70 per cent of US healthcare payers will address workflow, data and service automation using no-code agent builders, cutting manual workloads by 50 per cent, Gartner predicts. The…

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By 2028, 70 per cent of US healthcare payers will address workflow, data and service automation using no-code agent builders, cutting manual workloads by 50 per cent, Gartner predicts. The…