Acting on Knowledge and Information: The Missing Link

Patrick Lambe of Straits Knowledge Singapore has been added to the program of the IIM 2014 National Conference being held from May 1-2 2014 at the Ann Harding Centre, University of Canberra

In this session and using the NASA Challenger and Columbia disasters as a case study, Patrick Lambe will show how good information and knowledge management systems are necessary but not sufficient for organisation effectiveness.

Organisational stupidity can prevent smart and informed people from acting effectively together. He will show how the Data-Information-Knowledge pyramid (which attempts to connect information to knowledge to action) is a flawed and misleading model that prevents us from seeing the true barriers and levers of change. He will propose three cultural levers that will always inhibit change and their antidotes. If those levers cannot be removed or transformed, then knowledge-informed change will not occur or can only be imposed by brute force.

Register online HERE

In addition to delivering a keynote address, Patrick Lambe will also be presenting a workshop  "Conducting Knowledge Audits". 

Patrick Lambe is a knowledge management expert with a specialization in taxonomies, knowledge organization, knowledge strategies, and knowledge audits. He is a consultant, writer and researcher, based in Singapore, and author of Organising Knowledge: Taxonomies, Knowledge and Organisation Effectiveness (Oxford, 2007). He is an Adjunct Professor in knowledge management at the Hong Kong Polytechnic University and Visiting Professor in the Knowledge and Innovation Management PhD programme at Bangkok University.