Saratoga CRM Earns ISM Award

March 27, 2007: Saratoga Systems has picked up it sixth straight Enterprise CRM Software Award for its Saratoga CRM 6.5.3.

The solution has been named among the Top 15 CRM solutions by ISM Customer Relationship Management (CRM) and Real-Time Enterprise strategic advisors.

Running since 1990, ISM claims that the Top 15 CRM Awards are an industry benchmark for comprehensive CRM software. "The Top 15 winners represent the best and most comprehensive CRM software serving internal and external customers with features ranging from predictive modeling to Web 2.0 to access to handheld/wireless devices," says Barton Goldenberg, founder and president of ISM

The company says that Saratoga’s CRM 6.5.3 was chosen after being rated according to 217 selection criteria, including 103 business functions, 52 technical features, 36 implementation capabilities, 9 real time criteria and 17 user-support features.

"This is the sixth year that our CRM platform has received recognition from ISM for superior performance," said Mark Elconin, CEO of Saratoga Systems. "For 20 years we have made it our mission to deliver the most versatile and powerful enterprise CRM solution on the market. We have already proven Saratoga CRM's value for financial services, manufacturing, health care energy, insurance services — any enterprise infrastructure where a company has to map customer relations to complex business processes.

Elconin says the company is again delighted to be presented with the ISM award.

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