SAP is to offer offer StreamServe’s document automation solution as a solution extension under the name “the SAP Document Presentment application by StreamServe.”

This fully automates the generation and personalisation of documents (e.g., billing statements) and communications from multiple enterprise applications to multiple output types, including print, e-mail, fax and mobile.

The combined product is an SAP solution extension, which is a third-party product branded, sold, supported and maintained by SAP.

It supports all SAP interfaces for output management and offers additional features for highvolume print and electronic output to complement SAP’s offerings for output services, including the SAP Billing application, consume-to-cash offerings and the SAP NetWeaver technology platform.

“Businesses across many industries are aggressively exploring new opportunities to increase customer loyalty, as well as up-sell and cross-sell to their customer base,” said Kevin Ichhpurani, senior vice president, Business Development and Strategic Alliances, Global Ecosystem and Partner Group, SAP AG.

“SAP DocumentPresentment further extends SAP’s capabilities to empower organizations to manage their customer relationships effectively through cost-effective, customized communications. Our agreement with StreamServe is another step in extending our solution offerings through our customer-focused ecosystem.”