Business Process & Workflow

Amazon Web Services (AWS) has announced the general availability of Amazon Kendra, its new enterprise search service that uses machine learning to enable organizations to index all of their internal data sources, make that data searchable, and allow users to get precise answers to natural language queries.

Outback Imaging, the home of EzeScan Enterprise Capture, has announced a partnership with PaperCut, the innovative print management software provider that allows users to track, control, and enable more thoughtful printing.

FlowForma has announced a partnership with solution provider MicrotechDPS, to deliver the FlowForma Process Automation tool for Office 365 to organizations in Australia and the greater APAC region.

South Australia Health has deployed Microsoft Teams to over 40,000 personnel in one week to provide a collaboration capability as it responds to the COVID-19 Pandemic. 

Australia’s peak industry representative body for innovation technology is urging the Morrison Government to appoint a Minister for Digital Capability.

Australia’s first paperless electronic prescription in primary care was successfully prescribed and dispensed in Victoria this week, marking a significant first step in the national delivery of electronic prescriptions.

I still meet now and then IT managers that don't get the value of using metadata to manage unstructured content such as text documents, images, and video. They claim metadata is the old approach, and the new approach is using search with machine learning and artificial intelligence to manage unstructured content.

Hyland is offering a free subscription to ShareBase for all organisations until at least July 1, 2020. to enable remote work during COVID-19. The offer is available for any organisation seeking technology to support work-from-home policies by keeping users connected, content accessible and critical processes moving forward.

A new Global Global survey has found that process knowledge is the primary success factor for robotic process automation (RPA) projects, yet only 31% of US organizations are currently using process mining tools to understand their processes. The importance of a process-first approach is growing, according to the State of Process Mining and Robotic Process Automation survey conducted among 400 senior decision makers in the US, UK, France and Germany.

Micro Focus has announced the release of Content Manager Select, the subscription-based version of Micro Focus Content Manager. The new subscription model, comes with free unlimited Inquiry User (read only) access. Offered in either a one- or three-year term licence, Content Manager Select provides all of the features and functionality of the full Content Manager suite coming as standard with the subscription model.  

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