Enterprise software provider Intelledox has launched a new AI based module for its Infiniti platform designed to help companies and government agencies speed up the cumbersome, time-consuming process of digitally transforming their often sizeable libraries of static PDF and paper forms. 

Leveraging the latest in machine learning and artificial intelligence (AI), the new Intelledox Infiniti Accelerate module pulls in PDF forms, analyses their data fields and structure, then automatically recreates them in web- and mobile-optimised digital formats, with no need for IT programming. The company claims digital forms and associated workflows can be created up to 87 percent faster.

Built on Microsoft AI services and delivered on the Microsoft Azure cloud, Infiniti Accelerate is aimed at a broad range of industry use cases, such as:

• Banking: New account opening, loan origination, customer servicing
• Insurance: New policy applications, enrolment and claims forms, provider onboarding
• Government: Citizen applications and service requests
• Education: Student applications, student servicing
• Health: Pre-admissions processes, treatment plans, physician credentialing forms

“Our clients are rapidly transforming hundreds, even thousands, of PDF forms usingcAccelerate’s innovative methodology of fine-grained PDF analysis with movement to machine learning-based outputs,” said Clinton Brown, Head of Product Management for Intelledox.

“Clients are further streamlining business processes by tying these guided, digital forms in the Intelledox Infiniti platform to additional workflows, conditions and information from core back-office systems, as well as producing on-demand customer communications. In addition, organizations can analyse data more easily to identify trends and optimise the customer experience.” 

This approach aligns with industry analyst predictions regarding the future of document-based processes. Aragon Research noted in its Tech Spectrum for Workflow and Content Automation (WCA): “[WCA] is combined with document generation and image parsing features to create a new, must-have set of tools that allows for the creation of, and harvesting data from, intelligent documents that seamlessly move between the enterprise and their customers.”(1) 

“The overwhelmingly positive feedback we have received from early adopters of Infiniti Accelerate validates our strategic focus of helping organisations move to digital faster while delivering more engaging experiences for their customers, employees and partners,” said Ray Kiley, CEO of Intelledox.

“We’re excited to deliver this innovation to market leveraging the power of AI and Microsoft technology, leading the market toward the future of Workflow and Content Automation.”

Accelerate is generally available to all Intelledox Infiniti customers. For more information, visit www.intelledox.com 

(1)    Aragon Research Tech Spectrum™ for Workflow and Content Automation, 2018.