Industry Insider

WD-40 Company finds the right formula for invoicing

The Australian operations of the WD-40 Company, makers of the famed lubricant spray, wanted to reduce the amount of paper used in its Australian business. As a manufacturer and distributor in the fast-moving consumer goods (FMCG) industry, WD-40 Company typically processes around 100 invoices per week. These have traditionally been paper-based, with physical signatures required for each invoice to be approved.

Outsourcing is dead if not done properly, says industry report

The outsourcing sector needs to sharpen its act or face losing significant business, according to business leaders interviewed in the inaugural APAC and ANZ BPO Market Report by management consulting firm Enlighten.

Yes, a WhatsApp message could be subject to FOI – but you'd have to find it first

Secure messaging services like WhatsApp often feature in the news in the context of their potential use by terrorists. But paradoxically they are now used increasingly by Commonwealth government ministers and other senior officials.

Bringing order to document chaos

It’s no secret that organisations are shifting away from paper-based records and by all accounts the amount of electronic documentation being created and retained is growing. Where once documents were printed only to be boxed in an archiving carton and shipped off to storage, now you have documents being saved into any spare MB of space a user can find where they can quickly find their document again. 

Content Federation Is Not Federated Search

Content Federations is one of the cornerstones of a Content Services Platform (CSP). Content federations have been growing for the last two years. Federations go back to 2000, but the concept is still new to some. I’ve seen some recent confusion about the difference between Content Federations and Federated Search. I thought I might provide some clarification.

Finance takes a new path to digital recordkeeping nirvana

More than three years into its multi-million dollar quest to revolutionise digital record-keeping practices across Federal government, Australia’s Department of Finance has announced another shift in direction and a “review” of the current moratorium on new investment in records management solutions.

How To Fight Digital Transformation Fatigue

Transform. Transform. Transform. The steady cadence of the message to focus on digital transformation is important, but the reality is that it runs the risk of creating transformation fatigue.

Innovating at ABBYY with Anthony Macciola

Anthony Macciola, Chief Innovation Officer at ABBYY, recently visited Australia and sat down with IDM to discuss the transformation of the enterprise capture market.

Open Standard for Metadata

Non-profit organization ODPi has announced Egeria, a new project that supports the free flow of metadata between different technologies and vendor offerings. It promises to allow organizations to locate, manage and use their data more effectively.

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Breaking news

ABBYY Recognition Server Rebrands as FineReader Server and Gets a Major Update

ABBYY has announced the rebranding of its most powerful server-based optical character recognition service ABBYY Recognition Server as ABBYY FineReader Server. The step aims to further consolidate all ABBYY OCR and PDF conversion offering under the FineReader brand.

Automation Anywhere Launches Embedded Dashboard to Measure RPA Impact

A new Center of Excellence (CoE) Dashboard from Automation Anywhere provides displays all metrics for an organisation’s Robotic Process Automation (RPA) projects, providing side-by-side comparisons of business data and the additional value delivered by digital workers (also known as bots). The CoE Dashboard is a native feature within Bot Insight, Automation Anywhere’s embedded analytics solution.

Blue Prism launches Digital Exchange for RPA apps

Blue Prism has joined the party by launching its own Robotics Process Automation (RPA) “app store” - its new Digital Exchange (DX) – following similar announcements from competitors Automation Anywhere and UiPath in 2018.

Brother celebrates consecutive ‘Good Design Award 2018’ win across 6 categories

Brother Industries Ltd, the parent company of Brother International Australia, have once again won the highly esteemed Japanese design award: “Good Design Award 2018” in 6 categories. The organisation, one of the leading global manufacturers of printers, scanners, and labellers, was competing against 4,789 entries across several categories.

Diligen smartens up NetDocuments Contract Review

Diligen, developer of an artificial intelligence (AI)-based contract assistant, has announced new native integration with NetDocuments, the cloud-based content services platform for law firms, corporate legal teams and compliance departments. The integration allows users to simply and securely summarize and analyse legal documents using Diligen’s AI and Machine Learning tools.

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