Industry Insider

In 2015 what does an operational records management service look like? In the past it was a much easier task to imagine a records management operation. Crusty records officers located in a registry office, a great big compactus with lots of hardcopy files, a mysterious classification scheme, and the magical skill to find that obscure document when the CEO wanted it. We all know that those days are well and truly past, but what has replaced it and what works best in modern organisations?

Top Image Systems is underway on a million dollar project to deploy eFLOW 5 at the Hong Kong subsidiary of one of the five largest international commercial banks in China. 

Oil and gas exploration firm PTTEP AA has deployed DocsCorp contentCrawler to help users deal with a document management system holding more than 500,000 documents

Lexmark International has made another acquisition in the information management area with the $US37 purchase of Toronto-based Claron Technology, a provider of medical image viewing, distribution, sharing and collaboration software technology. 

OpenText has acquired Informative Graphics Corporation (IGC), a leading developer of viewing, annotation, redaction and publishing commercial software. As an OpenText partner for more than a decade, IGC technologies will be further integrated into the ECM product portfolio and extended into other OpenText Suites. 

Organisations across the private and public sectors are losing up to $A17 million in productivity each year as staff waste time finding and saving information, a survey by Brisbane-based information management specialists Glentworth has revealed.

Toshiba (Australia) has announced a partnership with ELO to provide Document Management and Workflow solutions.

ECM consulting firm Stonebridge Systems has announced the appointment of Tim Sutherland as Senior Solution Architect and Howard Fuller in the newly created role of Delivery Manager.

Understanding your responsibilities when it comes to records and information management has never been more critical, given the risk of heavy fines, prosecution, and civil actions that organisations leave themselves exposed to if their information management house is not in order.