Industry Insider

The Office of the Victorian Information Commissioner has published a new e-book analysing the field of artificial intelligence (AI). The e-book brings together eight experts from different disciplines to explore the technical, social and legal aspects of AI, particularly in a public sector context.

There’s always a lot of anticipation around the latest release of Content Manager (CM), so solution provider Kapish has taken the opportunity to review CM 9.4 and highlight the key new features.

Verifying that the human factor is the weak link in cybersecurity, new research from Proofpoint indicates that 99% of cyber attacks require an action like a click or download from the victim to be successful.

Industry analysts Harvey Spencer Associates (HSA) has released its 16th annual survey of the Worldwide Capture Software market, which showed an increase of 15.4% to $US4.7B in 2018. The increase was driven by the growth in Robotic Process Automation (RPA); a move to Cloud Services and an increasing need to understand and extract data from unstructured inputs at the time of impact.

Finding a simple technology solution for a complex problem is not always easy. For example, every industry and business department still rely heavily on documents in digital or printed format coming from different communication channels, such as email, fax, mobile, and desktop scanners.

Over the past 35 years, Melbourne’s Snowdon Developments has grown from a family business building just a few homes in Melbourne’s Western Suburbs, to become one of Victoria’s key home builders, with over 100 staff and more than 1000 residential homes under construction across the state each year.

An Audit Victoria review of Enrolment Processes at Technical and Further Education Institutes has highlighted limited uptake of document automation with duplicative information collection, and manual processing still common.

Two non-profit organisations have just released their findings on a brand new solution for business process automation created by Australian software development company Cypher IQ.

Civica has built a cloud-based AI infused library search and management platform, leveraging technology first developed by Microsoft to search and interpret all the documents associated with the death of President Kennedy.