More than 6 million historical client documents held by the Western Australia Department of Communities Housing (Housing Authority) presented a major headache for staff owing to a lack of containment and classification. A new Ephesoft smart document capture system deployed by the Process Automation Group (PAG) is now assisting with making documents findable and enabling retention polices to be applied.

Organizations have limited resources to invest in safeguarding their data. Knowing exactly what data needs protection will help you set priorities and develop a sound plan so you can allocate your budget and other resources wisely, minimizing security and compliance costs. But where’s the best place to start? Data classification provides a solid foundation for a data security strategy because it helps identify risky areas in the IT network, both on premises and in the cloud.

To mark the latest release of Upland's FileBound workflow automation solution, Jon Eilers, General Manager FileBound US presented at a series of Roadshows across Australia. IDM asked John to highlight some of the recent and upcoming enhancements in the platform roadmap.

Early adopters of Robotic Process Automation (RPA) in the APAC region are reporting costs savings in the range of 30–60%, according to a study by analyst firm IDC Financial Insights, although the majority of deployments are yet to include advanced automation techniques such as cognitive technologies and advanced analytics.

Is your organisation curious about the impact of Australia’s Notifiable Data Breaches (NDB) scheme? Australian image scanning bureau CaptureIT has launched a new specialised offering designed to put those concerns to rest by offering a comprehensive framework for managing and reporting on the entire data and content lifecycle of relevant personal and enterprise information.

The Office of the Australian Information Commissioner (OAIC) has published the first quarterly report on data breach notifications received under the Notifiable Data Breaches (NDB) scheme, which came into force on 22 February 2018.  

One of the latest offerings from Esri Australia, the Smarter Planning Perth platform, provides a visual representation of scheduled works from multiple government agencies allowing them to come together to plan, schedule, and collaborate on project work, saving time and cutting costs.

Queensland updated its Ministerial Code of Conduct last month, which reflects the state’s legislation regarding official accountability. The Code now bans Ministers from using private email and messaging apps, such as Facebook Messenger, WhatsApp, Wickr and Snapchat, for ministerial business.

If you are one of 2.2 billion Facebook users worldwide, you have probably been alarmed by the recent coverage of the Cambridge Analytica scandal, a story that began when The Guardian revealed 50 million (now thought to be 87 million) user profiles had been retrieved and shared without the consent of users.

Use cases demonstrating the successful merger between Robotic Process Automation (RPA) and Artificial Intelligence (AI) are scarce today, but some fast-moving companies are changing that. Hollard, South Africa’s largest privately-owned insurance group, is one such audacious organization where the transformation journey has not only begun, but is already showing the benefits.