Articles

SA Courts Administration Authority (CAA) Records Manager Matthew Fry has been announced as the winner of the inaugural Bernadette Bean SA Records Management Service Excellence Award.

Digital transformation can lead to more revenue, higher profits, increased market share, and improved efficiency. It also can help an organization keep loyal customers, increase customer satisfaction, and rapidly resolve problems. Do not expect that this is only an IT effort although IT and the network are integral to the digital transformation success.

I seem to get this question a lot these days from end users, vendors, and even friends wanting to be in the tech market. “Why can’t I just build a content services platform (CSP) from scratch.” Let’s look at that same scenario but with a database.

Our society’s historical record is undergoing a dramatic transformation. Think of all the information that you create today that will be part of the record for tomorrow. More than half of the world’s population is online and may be doing at least some of the following: communicating by email, sharing thoughts on Twitter or social media or publishing on the web.

Managing the accounts payable department can be a challenging task. Companies are often tripped up by manual data entry errors, lost paper invoices, missing information and delayed approvals. Beyond wasting time and eroding efficiency, these stumbling blocks can also lead to financial loss – especially when gaps in poorly managed processes result in overpayments or facilitate fraud.

The Office of the Victorian Information Commissioner has published a new e-book analysing the field of artificial intelligence (AI). The e-book brings together eight experts from different disciplines to explore the technical, social and legal aspects of AI, particularly in a public sector context.

There’s always a lot of anticipation around the latest release of Content Manager (CM), so solution provider Kapish has taken the opportunity to review CM 9.4 and highlight the key new features.

Verifying that the human factor is the weak link in cybersecurity, new research from Proofpoint indicates that 99% of cyber attacks require an action like a click or download from the victim to be successful.

Industry analysts Harvey Spencer Associates (HSA) has released its 16th annual survey of the Worldwide Capture Software market, which showed an increase of 15.4% to $US4.7B in 2018. The increase was driven by the growth in Robotic Process Automation (RPA); a move to Cloud Services and an increasing need to understand and extract data from unstructured inputs at the time of impact.

Finding a simple technology solution for a complex problem is not always easy. For example, every industry and business department still rely heavily on documents in digital or printed format coming from different communication channels, such as email, fax, mobile, and desktop scanners.

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