New legislation around data protection and breach reporting means organisations need to put the right processes, people, and technology in place to comply. Failing to do so can create significant challenges for businesses. The new laws have already seen breaches become public that may otherwise have remained hidden.

Folders versus metadata is a debate as old as SharePoint itself. Some people say folders are evil, and others say that folders make sense to use sometimes. Who is right?

Sixty-five years ago, the world learned about ENIAC, the first smart calculator. Ever since, computing technology has progressed in leaps and bounds in response to the challenges of storing, managing and extracting value from an ever-increasing volume of data. Today, the exponential growth of real-time data generation is posing even greater challenges for individuals and businesses. How can companies tame this huge stream of data? How can they analyze zettabytes of information in emails, documents, news and comments in social networks and utilize them for better business outcomes?

Worldwide spending on blockchain solutions is forecast to reach $US11.7 billion in 2022, according to a new update to the Worldwide Semiannual Blockchain Spending Guide from International Data Corporation (IDC).

The My Health Record opt-out period has begun, and you have until October 15 to decide whether or not to be part of the scheme. 

Independent law firm UMBRA – Strategic Legal Solutions has become the first Indonesian customer to adopt Luminance’s artificial intelligence platform.

In the span of 10 years, healthcare organisations have gone from having very little information available for data mining to nearly drowning in vast and complex digital information. Simultaneously, the effort required to enter and clean the data has been unsustainably high, affecting clinician morale and analysts' ability to extract insights for improving population health.

In 2017 Andie Fox, a recipient of Centrelink benefits, wrote a highly critical opinion piece on Centrelink’s debt recovery system, alleging that she was being pursued for a non-existent debt. In response Centrelink provided Ms Fox’s personal information, previous communications and claims history to a journalist who published an article claiming that Centrelink had been ‘unfairly castigated’ by Fox.

Some in the finance and banking industry are kicking goals with robotics process automation (RPA), AI and business process automation, but the industry still has few use cases in production, according to a recent report from Capgemini, “Growth in the Machine: How financial services can move intelligent automation from a cost play to a growth strategy.”

In my career as a KM Consultant, I’ve often worked with organisations who have previously experienced failed KM initiatives and want to avoid repeating past mistakes. I’ve worked with an array of organisations spanning industries, size, and geography, yet the tales of Knowledge Management woe I encounter tend to be quite similar.