Articles

The Citadel Group has announced a number of significant contract wins in the health and education sector, including an $A33 million contract over 10 years with the new Royal Adelaide Hospital.

Technology in the communications space has evolved and there are now so many more choices now than there were 10 years ago. Platforms have also become more affordable compared to the expensive systems of yesteryears. In addition, the need to mainintain on-premise infrastructure for collaboration tools has reduced or is non-existent in many companies. Workplaces are moving at a rapid pace in the modern day, bringing with it the need for the workforce to adapt to that pace quicker than ever.

The process of making AI systems interact more like humans makes some people uncomfortable, but AI is not about replacing humans. In reality, it is much more about removing the robot from humans.

The EDRMS formerly known as TRIM/Records Manager has a long history as the record-keeping system of choice at all layers of Australian government. One of the consequences of Content Manager (CM), as it is now called under new owners Micro Focus, being so firmly entrenched is the perennial challenge of version upgrades. These can be magnified by the fact that an EDRMs is generally very tightly bound with other business systems and a key element of daily workflow, making the potential for change significant.

Today, more and more transactions are being handled online across a broad range of categories. Transactions can be Business-to-Consumer (B2C) and Business-to-Business (B2B), local and international, goods and services, and can be settled using credit cards, bank transfers or peer to peer payment networks. While different approaches have been deployed to ensure the safety of data transmission and to verify the identity of the parties, very little has been done to ensure that the transactions are memorialised in a secure and reliable manner.

Advances over the last several years have led to the development of more efficient ways of doing business. Back in the late 1990s, one way that companies sought to address customers’ changing expectations was by incorporating e-signatures into their business transactions. Today, many organizations use e-signature software to encrypt documents likes sales contracts or employment paperwork that an employee, partner or client needs to provide. And companies have reaped the benefits. The number of worldwide e-signature transactions jumped from 89 million in 2012 to 754 million in 2017.

ASX-listed services provider, Empired, has announced an ambitious Australian roadmap for its Cohesion cloud-based ECM platform, originally developed for the New Zealand government market.

Eighty-one percent of today’s employees worldwide need access to corporate documents and information on their mobile device, yet 43 percent of the workforce don't have the required access, according to research undertaken by M-Files Corporation.

New Zealand and Dubai have announced a new three-month pilot programme for electronic export certification, a new initiative set to further enhance trade of animal products between the two nations.

Announcing its financial results for the six months ended 31 December 2018, the Citadel Group has highlighted growth in delivery of Software-as-a-Service (SaaS) solutions, including the Citadel Information Exchange (IX) cloud ECM platform.

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