Artificial intelligence has been the domain of science fiction for decades — think HAL, the computer in “2001: A Space Odyssey” — but as many people know, it’s actually established well-developed and growing roots in modern-day life. Amazon’s Echo, Netflix’s recommendation engines, Facebook’s facial recognition technology, auto-braking on cars, it’s all based on the ability to analyze massive amounts of data in near real-time and being able to mimic human behavior based on the results.

Excitement about the potential for robotic process automation (RPA) to transform the workplace shows no signs of subsiding in 2019. What are the significant RPA trends and developments that can be expected this year? IDM asked Rob Mills, Vice President, Australia & New Zealand at Blue Prism for his perspective. Mills has a lengthy background in enterprise content, collaboration and information governance, and is looking forward to the arrival of true intelligent automation, what Blue Prism calls connected-RPA.

Information accidentally revealed by lawyers working for former Trump campaign chairman Paul Manafort is said to be "the clearest public evidence of coordination between the campaign and Russians." The error revealed prosecutors "apparently believe that Manafort shared internal Trump polling data with the suspected spy Konstantin Kilimnik during the campaign."

Records management is rarely smooth sailing – it can often feel like you’re a tiny vessel in the middle of a sea of legislation. Just when you think you’re paddling in the right direction, a wave of legislation sends you reeling.

Is Robotic Process Automation (RPA) more than just a tool to mimic the actions and keystrokes of people executing manual processes? According to a recent Forbes report its actually a “Gateway Drug” to AI and Digital Transformation.

Finance teams lack the digital skillset to embrace the latest advancements in artificial intelligence, causing a negative impact on revenue growth, according to a new study from the Association of International Certified Professional Accountants (the Association) and Oracle.

Accounts Payable (AP) is often the first initiative when it comes to Business Process Automation projects, and it’s easy to understand why.  AP directly effects how much money leaves an organisation, it’s a business process typically fraught with manual steps, and it’s a process that crosses almost every industry so vendors tend to focus on it first. 

It is estimated that as many as 1 billion invoices are exchanged between businesses in Australia on an annual basis; however only 10-15% of those invoices are e-invoices, with the rest remaining paper-based. So, why has the adoption of e-invoicing been so slow in Australia and APAC? What opportunities does e-invoicing offer businesses in Australia?

In today’s digital environment, a commitment to risk management and mitigation is particularly important. You can’t be too careful when it comes to trusting a business with securely managing your information. Protecting your commercially sensitive customer and personal information is critical.

​More than 80 local government authorities across NSW faced a difficult technical challenge in 2016 following the NSW state government mandate to force council amalgamations. The challenge was threefold in the case of the amalgamation of the former Manly, Warringah and Pittwater Councils into the new Northern Beaches Council.