Double cheer for CommSecure in government market
Double cheer for CommSecure in government market
E-commerce payments solutions provider CommSecure is making major inroads in the local government sector in Australia after securing two major contract wins.
Firstly, the two associations that represent 172 metropolitan and rural councils in New South Wales – the Local Government Association of NSW and the Shires Association of NSW - have selected the company to provide e-payment services for local councils across the state.
The Associations selected CommSecure as a single, central supplier as they sought to make it easier for individual councils to choose from a variety of methods for receiving rates and other payments.
CommSecure will enable councils to implement a full range of payment mechanisms tailored to meet local government requirements including telephone (IVR), Internet (payments, electronic billing and BPAY View), direct debit and over-the-counter payments. These will be provided via CommSecure's three main e-business solutions: PaySecure (secure electronic payments), BillSecure (for electronic bill payment and presentment) and DDRSecure (management of direct debit paperwork and transactions).
"We selected CommSecure because it offered us systems tailored specifically for local government. We found they were prepared to listen to our requirements," said Cr Dr Sara Murray, President of the Local Government Association of NSW.
"They were also able to offer our member councils the widest range of electronic payment solutions and reduced costs for councils. They clearly demonstrated how their solutions increased convenience for residents which is so important for ratepayers in remote areas," added Cr Phyllis Miller, President of the Shires Association of NSW.
The company is also making headway in Queensland, with two of the state's largest councils having reached agreement with CommSecure to be provided with systems that will allow ratepayers to view and pay bills online.
Logan City Council and Townsville City Council are to implement CommSecure's BillSecure electronic bill payment and presentment (EBPP) solution. Once in place, residents will be able to see copies of rates notices and settle them immediately through the councils' websites or their regular Internet banking websites.
"We could see demand out there for Internet payments and wanted to ensure we could provide this service to our rate payers," said Harry Swift, Manager of Financial Operations at Townsville City Council.
"Online billing and payments is the way of the future and we are delighted to be able to work with innovative local governments such as Logan and Townsville to introduce these services for rate payers," said Ray Loyzaga, CommSecure Managing Director.
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