In many ways, it’s well-deserved. In a recent survey conducted by the Institute of Finance and Management (IOFM), controllers unloaded about the aspects of AP they found most burdensome and backward. Compared to accounts receivable, payroll, tax and audit, AP was considered by controllers to be the most time and labour-intensive function of all.

Robotic Process Automation is touted as a digital disruptor in the operations realm. In the constant race to outperform competition, companies are looking for ways to streamline processes, reduce costs and focus on value-add activities. RPA is a promising solution for these problems, and so it is no wonder that large and mid-sized organisations across industries are currently piloting or implementing Robotic Process Automation.

The terms digitisation and digitalisation get tossed around a lot these days, particularly in the context of document management and digital transformation discussions. The two words are often used interchangeably, but they really mean two different things – one provides for efficiencies in workflow and the other enables business transformation.