BA Insight has launched a new packaged software product that that provides insight into how users are interacting with SharePoint to help improve the user experience. Smart Analytics for SharePoint automatically collects data about the operation and usage of SharePoint sites, content, and search, whether on-premise or online, and distills it into a dashboard and an extensive set of pre-built reports.

“SharePoint administrators have been flying blind because the out-of-the-box SharePoint reports are inadequate, especially around search and content usage patterns,” said Sean Coleman, Chief Customer Officer of BA Insight. 

“Now, Smart Analytics for SharePoint takes the guess work out of driving value from intranet projects. Companies get real-time actionable data to guide their deployments, increase user engagement and productivity, and speed troubleshooting.”

Smart Analytics for SharePoint provides approximately 50 reports that are all interactive, fully searchable, and exportable.  They include KPIs and diagnostic measurements grouped into five key areas:

• Search Analytics
• User Analytics
• Query Analytics
• Content Analytics
• Search Diagnostics

On the internet, analytics packages for SEO are recognized as essential for success.  Smart Analytics for SharePoint provides the level of insight and ease of use found in the best internet search analytics, but built specifically for SharePoint Intranets.

“We’ve distilled many decades of experience into the metrics so that you now have SharePoint analytics that include valuable data, not just what is easy to measure,” said Jeff Fried, Chief Technology Officer of BA Insight.

“For example, refiners are very powerful for navigation and information discovery, and measuring user behaviour with them requires following the user’s journey across multiple searches and clicks.  We’ve also developed some unique metrics, such as Search Efficiency, that get you quickly to what’s working well, what’s not, and why.”

Smart Analytics for SharePoint is available immediately.