Knowledge Management

Generative AI platform for customer service

Agent Copilot is a new conversational AI solution from Got It AI designed for customer service and sales operations with guard-railed generative AI.

Law firm adds KM/BI solution to support growth

Gilchrist Connell, an Australian law firm specialising in the insurance sector, has completed the roll-out of a firm-wide knowledge management and business intelligence solution leveraging Litera’s Foundation Firm Intelligence Platform.

We’re told AI neural networks ‘learn’ the way humans do. A neuroscientist explains why that’s not the case

Recently developed artificial intelligence (AI) models are capable of many impressive feats, including recognising images and producing human-like language. But just because AI can perform human-like behaviours doesn’t mean it can think or understand like humans. As a researcher studying how humans understand and reason about the world, I think it’s important to emphasise the way AI systems “think” and learn is fundamentally different to how humans do – and we have a long way to go before AI can truly think like us.

When will I be able to upload my brain to a computer?

READER QUESTION: I am 59 years old, and in reasonably good health. Is it possible that I will live long enough to put my brain into a computer? Richard Dixon.

Legal KM Solution adds Multilingual Capability

Lexsoft Systems has announced the latest release of its T3 knowledge management (KM) solution for iManage, offering new multilingual capability. Law firms can now confidently expand their KM systems to make them truly centralised repositories at a global level, whilst ensuring that the local language and jurisdictional needs of their lawyers are always adequately met.

Solutions Guide

AvePoint
Tel: (03) 8535 3200
E-mail: sales@avepoint.com
Web: https://www.avepoint.com/

KnowledgeIQ adds Salesforce integration

Knosys has launched a new integration with Salesforce for its knowledge management solution, KnowledgeIQ.

Who needs Knowledge?

One thing that is common for every human being on the planet is that none of us were born with a celestial gift of knowing everything. From the very moment we are born, our learning journey starts, even if we don’t realise it.

Microsoft adds new ‘employee experience’ platform

Microsoft has launched Viva, promoted as a new platform for knowledge discovery that integrates with the productivity and collaboration capabilities in Microsoft 365 and Microsoft Teams.

Whatever Happened to Information Overload Fever?

Has information overload fever subsided? I have followed the “information overload” movement for over ten years now.  While I’m a sceptic of its “sky is falling” rhetoric I have always acknowledged that knowledge workers find catharsis in complaining about information overload given the chance.

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