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BankVic, an Australian mutual bank serving police, emergency, and health workers, has selected the NewgenONE platform from Newgen Software to streamline its day-to-day operations and offer superior member experiences.

Microsoft’s Azure OpenAI Service is being tapped to transform the management of technical document libraries at Main Roads Western Australia (Main Roads), the transport agency responsible for the state’s road network.

Australian law firm McCabes has acquired the LexisNexis AI-powered legal platform, Lexis+AI, to provide advanced research and case analysis capabilities.

How is AI being utilised inside the Australian Government? An Australian parliamentary inquiry has provided a glimpse, with applications ranging from border security to scientific research.

Brisbane Catholic Education (BCE), comprising more than 140 schools in the Archdiocese of Brisbane, has announced the largest rollout of Microsoft 365 Copilot in K-12 education globally, bringing the Generative AI technology to 12,500 educators and support staff.

Microsoft365 Copilot is yet to be ingrained in the daily habits of Australian Public Service (APS) staff after a 6-month trial by 60 Government agencies, and many have stopped using Copilot because of a poor first experience with the tool or found it took more time to verify and edit outputs than it would take to create them otherwise.

​The Australian Department of Climate Change, Energy, the Environment and Water (DCCEEW) is leveraging Kapish’s Content Manager Cloud as it develops its own independent IT platform.

The Victorian Office of Public Prosecutions (OPP) has implemented a new matter management system, 'Amicus', on the Appian AI Process Platform. The solution leverages Appian's data fabric and process automation technology suite to accelerate prosecutions. Using Appian, the OPP anticipates a productivity gain of over 10% annually.

The Australian Department of Employment and Workplace Relations has signed a $330K contract with Kapish for Licensing and support for its Content Manager EDRMS.

The Department of Finance has awarded a $250K contract to solutions provider iCognition to transition its on-premise Content Manager system to the iCognition cloud platform. iCognition won the Software as a Service (SaaS) open tender and will implement the solution over 2024-25.

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