Solutions Guide

Tel: (03) 8535 3200

Collaborate with confidence. AvePoint is the largest Microsoft 365 data management solutions provider, offering a full suite of SaaS solutions to migrate, manage and protect data. More than 8 million cloud users rely on our solutions to make their organisations more productive, compliant and secure. Founded in 2001, AvePoint is a five-time Global Microsoft Partner of the Year and headquartered in Jersey City, New Jersey. AvePoint Cloud Records is a SaaS based, IRAP certified and VERS compliant solution used to manage the information lifecycle including content classification; retention and disposal; comprehensive auditing; reporting; and physical records. The Public Office Record of Victoria (PROV) has certified that government agencies and enterprise customers alike can leverage AvePoint Cloud Records to overcome physical and electronic records management challenges around authenticity, reliability, and ensuring content is maintained in a compliant format long-term.


Esker Australia 
Tel: +61 2 8596 5100 
Fax: +61 2 8596 5175 

Esker is a global leader in cloud-based document process automation solutions. Esker’s solutions are compatible with all geographic, regulatory and technology environments, helping over 11,000 companies around the world improve efficiency, visibility, and cost-savings associated with the processing and exchange of information.
Founded in 1985, Esker operates in North America, Latin America, Europe and Asia Pacific with global headquarters in Lyon, France and U.S. headquarters in Madison, Wisconsin and AUS/NZ headquarters in Sydney, Australia since 1997.
Esker’s solutions span the order-to-cash and purchase-to-pay cycles — allowing organisations to automate virtually any business process: 
- Order Processing: automated entry and routing of incoming customer orders 
- Accounts Receivable: automated sending and archiving of paper and e-invoices 
- Collections Management: streamlined post-sale collection interactions 
- Accounts Payable: automated entry and routing of incoming supplier invoices 
- Purchasing: electronic processing and delivery of supply chain documents


Tel: 1300 393 722
Fax: (07) 3117 9471

EzeScan is one of Australia’s most popular production capture applications and software of choice for many Records and Information Managers.
This award winning technology has been developed by Outback Imaging, an Australian Research and Development company operating since 2002.
Solutions range from centralised production records capture, highly automated forms and invoice processing to decentralised enterprise digitisation platforms which uniquely align business processes with digitisation standards, compliance and governance requirements. 
With advanced indexing functionality and native integration with many ECM/EDRMS, EzeScan delivers a fast, cost effective method to transform your manual business processes to highly intelligent digital workflows.
EzeScan benefits include:  

  • initiate intelligent automated processes 
  • accelerate document delivery 
  • minimise manual document handling  
  • capture critical information on-the-fly
  • and ensure governance, regulatory and digitisation standards compliance.


FileBound Solutions
Tel: 1300 375 565

FileBound Solutions offers cloud-native, work automation and document management solutions that can be used to underpin any organisation’s digital transformation program. These solutions are based around the FileBound software platform and are able to be deployed in organisations of all sizes. The solutions can include capture, document management, workflow, electronic forms, analytics, mobile access (IOS and Android), advanced business system integration capabilities and much more. Solutions from FileBound Solutions deliver organisational efficiencies, drive out manual paper-based processes to decrease costs, increase productivity and support compliance with internal and external mandates. FileBound Solutions customers have the flexibility to create a variety of solutions from complex AP automations to simple document archival and retrieval processes.


Tel: 1300 00 4264

Information Management and Governance (IMG) specialist, iCognition Pty Ltd, helps our clients to maximise the value of their information assets, while minimising cost and risk. We use an integrated Information Management and Governance approach that combines the disciplines of data, records, and information management to value, manage, control and harness information across the enterprise. 
iCognition’s Electronic Document and Records Management System-as-a-Service (EDRMSaaS) represents 20 years of iCognition experience. It is a proven, secure and trusted Software-as-a-Service offering for Content Manager. It can also include iCognition’s award-winning RM Workspace for secure web-based end-user access and collaboration, Office365RMBot for fast and easy information governance of Office 365 information, RM Workflow to deliver easy-to-use Content Manager workflows, and RM Public View for publishing and sharing to non-Content Manager users.


Tel: 1300 474 288

INFORMOTION is an innovative professional services organisation specialising in the design and implementation of modern information management, collaboration and governance solutions – on-premises, in the cloud or hybrid. INFORMOTION’s workflow tools, custom user interfaces and utilities seamlessly combine to deliver compliance, collaboration, capture and automation solutions that provide greater business value and security for all stakeholders. We can help you map and successfully execute your digital transformation strategy. Boasting the largest specialist IM&G consulting teams in Australia with experience that spans over twenty years, INFORMOTION consultants have a deep understanding of business and government processes and the regulatory frameworks that constrain major enterprises. Our compliance experience is second-to-none. INFORMOTION is a certified Micro Focus Platinum Partner and global Content Manager implementation leader. We are also an accredited Microsoft Enterprise Business Partner, Ephesoft Platinum Partner and EncompaaS Diamond Partner.


Tel: (03) 9017 4943
As a Tier 1 HPE Software Platinum Business Partner, Kapish aims to provide its customers with the best software, services and support for all versions of the Electronic Document and Records Management System, HP TRIM, HPE Records Manager (HPE RM) & HPE Content Manager (HPE CM).  We help our customers overcome the everyday challenges associated with information governance and document/records management through software and services that improve the user experience and maximise return on investment. Focused exclusively on HPE RM / CM, our extensive range of software solutions are designed to easily integrate into existing systems or be implemented as new solutions, enable projects to be delivered faster, more effectively and with a higher degree of success. We work with our customers to improve their everyday use and experience with the system. Designed to bridge the gap between users and technology, our software solutions are easily integrated into existing systems or implemented as new solutions. Quite simply, our products for HPE RM/CM make record-keeping a breeze. Kapish is a member of The Citadel Group. Citadel solve complex problems and lower risk to our clients through our tailored advisory, implementation and managed services capabilities.


Micro Focus CyberRes
Tel: (02) 8281 3400

CyberRes is a Micro Focus line of business. We bring the expertise of one of the world’s largest security portfolios to help our customers navigate the changing threat landscape by building both cyber and business resiliency within their teams and organizations. Today, data is at the core of both value and risk. Organizations need to know what data they have. As data volumes continue to grow in both structured and unstructured applications, many organizations have also seen their cloud object and file stores grow as they accelerate their cloud objectives. Voltage Data Discovery enables organizations to gain a deep understanding of the data contained within structured and unstructured data repositories. This understanding helps detect value and risk, and protect sensitive and high-value data, while providing flexible approaches that evolve to serve your needs over the different use cases throughout the lifecycle of your data.


Newgen Software Technologies Pty Ltd
Tel: +61 2 80466880
Web: Newgen | Low Code Digital Transformation Platform (

Newgen offers a unified digital transformation platform that includes native process automation, content services, and communication management capabilities. Globally, many successful enterprises across various industries rely on the NewgenONE digital transformation platform—a comprehensive and unified cloud-based platform with low code capability for rapid development of content-driven, customer-engaging business applications. The platform can transform and simplify complex business processes. Equipped with cutting-edge technologies, including mobility, social listening/sensing, analytics, cloud, artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA), the NewgenONE platform helps enterprises stay ahead of the curve. From grass-root citizen experience management, dynamic case management to electronic documents and records management, lending to underwriting, the platform solves multiple use cases across various industries, including government, banking, insurance, and others. Furthermore, Newgen has a robust partner ecosystem, including global system integrators, consulting and advisory partners, value-added resellers, and technology partners. 


Tel: +1.800.945247 (Australia only)

OPEX is a recognised global technology leader in document imaging, high-speed mailroom automation and material handling. Since 1973, OPEX systems have provided performance enhancing workflow solutions and cost-effective results to thousands of organisations worldwide. OPEX systems are designed for a wide variety of industries including financial services, insurance, healthcare, government, retail, non-profits, utilities, telecommunication, service bureaus, educational institutions, and fulfilment operations. OPEX has developed innovative prep reducing scanners that address the root causes of workflow issues our customers face. Minimising preparation, paper handling, and other manual tasks not only improves efficiency, but also results in superior transaction integrity and information security. As documents are removed from envelopes/folders and scanned, operators can view each image to ensure it is properly captured. This prevents time-consuming and costly re-scanning later in the process. Moving image capture upstream also reduces information management risks.


Tel: 1300 790 360

UpFlow is a channel-first provider of Document Capture, RPA, Document Management, Workflow, Electronic Forms and Integration software products and services. UpFlow distributes and resells products such as PSIcapture, Flow Integration Platform, Ratchet-X RPA, Doc Mgt and FileBound.
- PSIcapture is an innovative document capture platform engineered to combine automation, efficiency, stability and Enterprise-class scalability. PSIcapture provides unmatched integration with just about any ECM or ERP platform [e.g. SharePoint, Xero, Trim, Objective etc.] and allows the utmost in flexibility for deployment in large or small organisations.
- Ratchet-X is a mid-market Robotic Process Automation solution that provides attended or unattended Bots for the automaton of enterprise work.
- Flow is a fully featured Integration Platform that can connect an exhaustive list line-of-business systems with each other.


Tel: 0800 003 115
UpSol are experts in Digital Transformation and Business Process Re-engineering with strong domain expertise in Data Capture, Document Management, Organisational Workflow, Electronic Forms, Data Integration and organisational change management. We use this expertise to deliver solutions for problems in Accounts Payable, Human Resources, Contract Management, Digital Health Records, Client Management, School Management and many other core work processes. UpSol is a trusted adviser to hundreds of companies across New Zealand and Australia. Contact us now at to see how we can help to solve your critical business problems.


Tel: 1300 WyldLynx   (1300 9953 5969)

WyldLynx was originally established to provide content services for small to large organisations, and has quickly gained a reputation for being an innovative and service driven organisation with great people. Many small to large information management solutions have now been delivered by WyldLynx to a range of Queensland government organisations and councils, with many of the products coming from the MicroFocus Secure Content Management suite. WyldLynx will never rest on its laurels, however, and is always on the cutting edge with new technology and process innovations that can deliver better business solutions for our customers. WyldLynx has developed expertise in business products from multiple vendors, and is proud to be able to bring these products to our clients. We are also constantly developing our own software products in-house, with many most being specifically designed to enhance other vendor’s products, or fill important gaps to make our client’s time more efficient.