Document & Records Management

Sometimes it seems like passwords have been with us forever, and yet every year we’re reminded how we still don’t use them properly! The annual publication of the “worst passwords” list shows we haven’t become much more password savvy over the decade. And while several replacements for the humble password have been proposed, none have come close to the ease of using the traditional method. But this changes with the introduction of Passkeys – an update in Apple’s latest iOS 16 operating system. Passkeys could be the long-awaited solution to password malpractice, and the near-constant problem of compromised credentials

There is no shortage of attention to unlocking unstructured data as a key competitive advantage. It is a multimarket, multi-industry untapped store of significant value.

Several customers have asked us how they can change the way they manage records using Content Manager to get a better return on their investment. They tell us that they no longer want their Content Manager system to be the single source of truth. Why? Because staff are required to understand how and when to use Content Manager. That is, Content Manager is enforcing a centralised repository model, which means staff need to take extra steps in capturing, managing or searching for records – something they would rather avoid.

FormKiQ has announced the launch of FormKiQ Enterprise, an open-source document management system with robust functionality, professional onboarding, and operational support to provide better scalability and customization for enterprise clients.

John Garratt is federal government director at Micro Focus.  Recently he met with IDM to discuss how Micro Focus is helping Australian government organisations pursue digital transformation strategies.

Newgen Software has announced the launch of an all-new integrated Robotic Process Automation (RPA) offering for its Digital Transformation Platform, NewgenONE.

The UK Legalisation Office (part of the Foreign, Commonwealth & Development Office) will now be able to receive documents digitally and will issue electronic ‘e-Apostille’ certificates enabling a quicker, cheaper and more efficient service for thousands of people around the globe.

Accusoft, a software development company specializing in content processing, conversion, and automation solutions, has announced the acquisition of Snowbound, a leader in document viewing and conversion SDK solutions. In the largest acquisition in its 30-year history, the transaction will significantly expand Accusoft's presence and product portfolio.

ELO Digital Office Australia, New Zealand (ANZ) has announced Australian cloud provider OrionVM as its hosting partner for the launch of its SaaS Enterprise Content Management (ECM) system. The partnership combines OrionVM’s expertise in providing secure and Australian-based cloud environments with ELO’s scalable ECM system.

Gone are the days when collaborating at work meant either blocking time off in the conference room, sending a quick chat to your co-worker, or posting a file on your agency’s intranet or extranet. Today, collaboration for the government is on-the-go, with a mix of employees collaborating cross-country or often from home; and while solutions like Microsoft 365, driven by the adoption of Microsoft Teams, aim to interconnect employees, the path towards security is less clearly defined.

Pages