Document & Records Management
Since the launch of ChatGPT in late 2022, the topic of artificial intelligence has been in the forefront of conversation across industries and has also led to significant opportunities in intelligent document processing (IDP) – a term that was created long before the recent AI wave which describes the intelligent extraction and processing of data from structured and unstructured documents, which AI and ML has always been a part of (hence ‘intelligent’).
Global legal technology provider Litera has announced the acquisition of FileTrail, a developer of information governance and records management solutions.
Castlepoint Systems has been recognised as one of Australia’s Top 100 Innovators in the Cyber Category for the third year running. This recognition highlights the company’s efforts in advancing information management and security through ethical AI solutions.
Australia’s new digital ID system promises to transform the way we live. All of our key documents, such as driver’s licences and Medicare cards, will be in a single digital wallet, making it easier for us to access a range of services.
Kodak Alaris has announced the integration of generative AI with its Intelligent Document Processing (IDP) software, KODAK Info Input Solution. This new capability makes it easy for organizations to delegate more work to trusted AI services to automate complex document processing tasks with improved speed and accuracy.
The goal of Intelligent Document Processing (IDP), or indeed any form of document automation, is no-touch or ‘straight-through’ processing, eliminating the need for time-consuming and often tedious manual intervention. Automation is easy, but accurate automation is not: historically, many IDP systems have failed to achieve this key outcome.
ABBYY has previewed a suite of new capabilities for purpose-built AI at Ascend 2024, its inaugural technology and product showcase event held this week. A new multi-modal approach to zero-shot learning was previewed, known as ABBYY Phoenix, which leverages small language models and is purpose-built for document tasks.
When organizations first embark on their journey to implement data and AI governance, a common misconception is that tools are the solution. A shiny data catalogue, an advanced metadata repository, or a state-of-the-art data quality tool often becomes the goal rather than the means.
Microsoft365 Copilot is yet to be ingrained in the daily habits of Australian Public Service (APS) staff after a 6-month trial by 60 Government agencies, and many have stopped using Copilot because of a poor first experience with the tool or found it took more time to verify and edit outputs than it would take to create them otherwise.
Generative artificial intelligence (GenAI) is everywhere, and so are widespread, cross-industry discussions about how humans fit into the equation. In the world of intelligent document processing (IDP), when considering the promise of faster, scalable, more accurate processing, it’s no surprise that GenAI technology is on the forefront of everyone’s minds.
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