Industry Insider

Information & Data Manager

Enterprise AI Is Entering Its Poly-Model Era. The Hard Part Comes Next.

Enterprise attitudes toward artificial intelligence are starting to mature. For the past few years, much of the conversation has centered on increasingly capable AI frontier models: which one is smartest, which benchmark it leads, and which provider appears to have the strongest technology. 

Agent Use Follows Industry Value, Not Hype

Knowledge management is the second most common place in the enterprise where AI agents have reached the scaling phase. Only IT ranks higher, and the gap between them is a single percentage point.

NSW Agencies Cannot Say What AI They Run

All 10 NSW government agencies examined for their use of artificial intelligence keep an AI register. But only four of them record the AI they have formally assessed. The rest of their AI use sits outside any inventory.

icare Tests Market on ECM Consolidation

A NSW government insurer is asking the market how it could collapse four separate document repositories into one. It has also put a number on what it expects to save. The target is a 20 to 30 per cent reduction in annual licensing and maintenance costs.

NZ Review Urges Digital Government Reset

New Zealand's central digital agency has been told to stop delivering projects and start setting standards. It has also been told to open a direct channel to Australia's Digital Transformation Agency and import models that already work. Trans-Tasman sourcing and security collaboration are named as joint opportunities to explore.

Dark Data Emerges as Agentic AI Bottleneck

AI systems in the average large organisation can reach just 45 per cent of company data. In financial services that figure falls to 33 per cent, and in healthcare to 40 per cent. The numbers come from Scaling AI Agents with Trustworthy Data, an MIT Technology Review Insights report sponsored by Google Cloud. It draws on a global survey of 300 senior executives. 

UK Police Database Leak Hits All 43 Forces

A breach has exposed the names, employing organisations and work email addresses of more than 100,000 UK police and criminal justice staff. It appears to have required no malware and no zero-day. A misconfigured permission on a public-facing web portal is the reported cause.