Articles

The government is hyping digitalised services, but not addressing a history of e-government fails

In politics, when you have little to show for your achievements, you can release a “roadmap” for what will supposedly be achieved in the future. You can look on the bright side. Use phrases such as “ontology of capabilities”, and disregard a number of crashes, traffic jams, protests and policy detours. This is what we’re seeing with the national government’s Digital Transformation Strategy Update and subsequent planned two-year rolling roadmap, announced last week by Minister for Government Services Stuart Robert.

A winning result for electionz.com

An all-new customised scanning and processing system implemented by ABBYY for the 2019 Local Government Elections in New Zealand passed the ultimate test when a bid for an election recount was declined by the Wellington District Court.

Alliance Bank Improves Customer Experience with Ephesoft

Alliance Bank Malaysia Berhad, a bank well known for serving Malaysian small and medium enterprises (SMEs), has implemented Ephesoft Transact for intelligent capture automation in their middle-office operations.

Kapish updates Content Manager toolkit

Kapish has announced the latest releases of Easy Link, Folder Wizard, and Web Grid, designed to save users time and effort in sharing and organising Content Manager records.

Kodak Alaris INfuse wins Innovation Award

Keypoint Intelligence – Buyers Lab (BLI), an independent evaluator of document imaging software, hardware and services, has recognized the Kodak Alaris INfuse Smart Connected Scanning Solution with its Outstanding Achievement in Innovation award in the Document Imaging Software category.

University Challenge for Office365 Governance

More than a year on from a rollout of Office365 at Griffith University IDM asked Gabrielle Ingram, Manager Productivity & Information Management, to reflect on the Information Governance challenge. Utilised by staff, students and alumni spanning six campuses in South East Queensland, the E3 edition now supports more than 200,000 Exchange mailboxes, 79,000 OneDrive accounts and 8,000 SharePoint sites including Teams.

MessageXchange certified as first e-invoicing Access Point

Experienced EDI gateway provider MessageXchange has been certified as the first Peppol Access Point service provider for e-invoicing in Australia and New Zealand. Peppol is a data interchange format initially developed in Europe that eliminates the need for hard copy or PDF invoices.

A Case Study of Automated Records Management in Government

Automation is inevitable to support the increased audit, FOI, eDiscovery, security and other regulatory obligations that government agencies are expected to meet. Recently, Castlepoint engaged with a small specialist Federal agency. The agency had been running a manual sentencing process for two years, which involved reviewing content in a legacy shared drive and classifying it against AFDA Express and their Records Authority (RA). It wanted to explore an automation solution as an alternative.

How to Avoid These 9 Digital Transformation Mistakes: Gartner

Culture hacks, a growth mindset and lean startup thinking can help your enterprise to execute a powerful vision for digital transformation.

Role of digital workers to jump by 50%:IDC

The role of digital workers within organisations is expected to increase by 50% over the next two years as human-machine collaboration becomes more mainstream. This is according to research company IDC, which has surveyed 500 senior decision-makers in large enterprises for the White Paper, Content Intelligence for the Future of Work, sponsored by ABBYY.

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