In 2017, the city of Rotterdam in the Netherlands deployed an artificial intelligence (AI) system to determine how likely welfare recipients were to commit fraud. After analysing the data, the system developed biases: it flagged as “high risk” people who identified as female, young, with kids, and of low proficiency in the Dutch language.
BankVic, an Australian mutual bank serving police, emergency, and health workers, has selected the NewgenONE platform from Newgen Software to streamline its day-to-day operations and offer superior member experiences.
Microsoft’s Azure OpenAI Service is being tapped to transform the management of technical document libraries at Main Roads Western Australia (Main Roads), the transport agency responsible for the state’s road network.
AI and ML will play an increasingly central role in cybersecurity in 2025. They will be used to enhance threat detection and response (more effective anomaly detection), improve threat hunting (proactively identify vulnerabilities), combine security posture management to behavioural analytics to help monitor and secure large datasets in real-time, spotting risks such as data exfiltration attempts or unusual data access patterns.
