IAG, Australia’s largest general insurer, is using artificial intelligence (AI) to predict whether a motor vehicle is a total loss after a car accident, improving customer experience by reducing insurance claims processing times from over three weeks to just a few days.

Wee-Chong Lee has been recently appointed as Managing Director, Kodak Alaris Asia Pacific Region, based in Singapore. With this appointment, Wee-Chong is responsible for leading the Asia Pacific Sales and Business teams. IDM asked Wee-Chong to outline Kodak Alaris strategies in the booming market for intelligent capture to drive digital transformation and process automation.

Dario Ilicic is a key member of the software development team at ELO headquarters in Stuttgart, where he has been leading development teams for over 10 years.  A major highlight of the latest version of the ELO ECM Suite is the ELO Desktop Client. Dario outlines the progression of this signature new feature.

The National Archives of Australia has officially released its next whole-of-government information management policy, Building trust in the public record: managing information and data for government and community.

Today, we are on the cusp of a data storage and management revolution. Whilst organizations are looking to increase agility via the optimization of data management for rapid retrieval, remote collaboration and eventual monetization to drive greater business value, they are concurrently grappling with the inherent challenges of massive data growth and the complexity of legacy systems.

Written by experienced Australian IT executive Steve Eatts, StupIT People is a tongue in cheek expose of the world of modern big technology business. It's a world where corporate madness and self-interest rules. One in which clients and employees simply don't matter, as senior executives (aka company psychopaths) pursue short-term personal profit and internal point-scoring at absolutely any cost.

Working from home during the pandemic has taken its toll on many workers, with one in four wanting to quit because of poor business processes, according to a new survey. The global COVID-19 Technology and Business Processes Survey discovered nearly half of staff (48%) blamed bad processes for making their job more challenging – with a third saying they waste time.

For law firms and other organizations that create an enormous number of documents, opening a blank Word file and typing is very inefficient. Staff would lose hours every day searching for details like a clients’ address or the latest version of a set of terms and conditions.  

In this digital age, business dynamics are continuously evolving which can make it challenging for your IT team to keep up with the growing data requirements. This is a time when most organizations are moving to a digital-first approach where your applications and data systems can be the make-or-break factor behind your business’ success.

The Digital Transformation Agency (DTA) has revealed it will mark the completion of a nine-year program to transition Australian Government agencies to digital information and records management by undertaking a Digital Capability Review in early 2021.