​Adelaide company Frisk has launched Document Fetcher as a new feature of its software platform to make the process of fulfilling Freedom of Information (FOI) requests faster and more cost-effective.

The content lifecycle times, they are a-changin'! In the good old days of information governance, the management lines between active content for use and passive content for retention were clear.

Australia’s Department of the Treasury has gone live with iCognition’s secure Content Manager The Treasury selected iCognition as its long-term partner to help it seamlessly transition the Department from its current on-premise solution to a future-proofed and highly secure IRAP-protected cloud-based EDRMS, EDRMSaaS.

Officials in the UK government have named legacy technology, budget constraints and a lack of training as the top barriers to transforming government services in exclusive Global Government Forum research.

Micro Focus CyberRes has announced the launch of a new Managed Security Service Provider (MSSP) Program with solution provider WyldLynx as its first partner in the Asia Pacific.

Gartner has released its 2023 Audit Plan Hot Spots Report which identifies the top 12 risk focus areas for chief audit executives (CAEs) to help them identify risks to their organizations and plan audit coverage for the coming year.

A staggering nine-in-10 businesses experience some form of abandonment during the customer onboarding process with the banking sector experiencing the highest rate at almost 1-in-4 dropping out. However, simple measures like activating the right mix of human interaction alongside automation could resolve pain points, according to the global State of Intelligent Automation Report, Customer Onboarding Pain Points and Drivers Q4-2022 by ABBYY.

The Australian government is launching an offensive against cybercriminals, following a data breach that has exposed millions of people’s personal information. Details on how the taskforce will operate remain murky, partly because it needs to keep this information away from criminals. But the fact remains that taking an offensive stance, while it could deter further attacks, could also put a big red cross on Australia’s back.

Seriously? We’re still talking about ransomware in 2022? Yes. Yes, we are. We’re still talking about ransomware because it’s still a serious problem for organizations. There are attacks happening frequently around the world and can leave lasting effects on organizations whether they end up paying a ransom or not.

​Metro North Hospital and Health Service received the Digital Transformation Award at the 2022 Micro Focus IM&G Forum. Tracy Formosa, Manager, Corporate Information Management, outlines a recent successful project to implement a Case Management System at Metro North Health.