Nominations are now open for The Bernadette Bean SA Service Excellence Award.

Where’s the best place within your organization to kick off a digital transition? The ideal place is right at the point of document reception for most organisations – the mailroom. A digital mailroom uses document scanning and workflow technology to digitize the secure delivery of mail, resulting in a highly beneficial impact across the entire organization.

Archive360 has updated its archiving and information management platform with a Records Management feature to cut the cost and risk of retiring legacy applications and reducing the technical debt of content management systems and back-office applications.

A free software trial of DocBridge Document Viewer is now available, a Web-based solution for displaying digital documents of any format. With this cloud-enabled application, documents of any size can be displayed and their presentation can be adjusted (e.g. rotate, zoom, simultaneous opening of several documents).

Research and advisory firm Gartner has published a list of the top 10 government technology trends for 2021 that have the potential to accelerate digital innovation and optimise or transform public services.

ISACA has released its annual State of Cybersecurity 2021 survey report which reveals concerning trends around hiring and staff retention continue in the cyber workforce. The global study of more than 3,600 cyber security leaders reports consistent challenges finding qualified, well-rounded candidates, while understaffed teams remain strongly correlated to an increasing number of cyber-attacks.

In an increasingly uncertain world, getting everyone to maintain sustainability and cash flow is essential. Most companies face a wait time receiving customer payments that could range anywhere from 30 to 90 days to even longer.

Asia–Pacific (APAC) public sector organisations have yet to develop a clear understanding of the importance of data and the emerging role of the chief data officer (CDO) to the organisation, according to a report by Qlik and Omdia.

International medical imaging IT and cybersecurity company Sectra has deployed its software for digital pathology at Southern Sun Pathology, the largest dedicated skin cancer lab in Australia. They are among the first in Australia to implement a digital workflow within clinical pathology, enabling more efficient sharing of resources, competence, and images—thus facilitating better cancer care.

Every business is unique, which means no two migration journeys are exactly the same. That said, there are some common themes that information managers should consider when migrating to Microsoft 365 from a legacy system.