COVID-19 tested business’ ability to pivot, and quickly, to remote work. Regardless of size, location or sector, organisations were left with only one choice to achieve business continuity -- sprinting towards digital transformation, regardless if they were ready to do so. 

There are new operational realities for enterprises, given the current uncertainties, making “automation at scale” critical for creating frictionless customer and employee experiences. Yet many initiatives have so far focused only on automating distinct processes.

​While it may be counterintuitive to make sweeping changes to enterprise software strategies amid a pandemic, the payoff could be substantial in the long run.

ABBYY and Bizagi have formed a strategic alliance to disrupted manual businesses processes including onboarding, processing of loans, and accounts payable.

A well-funded startup in the crowded AI-based document automation market, Hyperscience, is targeting growth in the A/NZ region following an alliance with Israeli RPA and Process Discovery vendor Kryon.

Researchers have developed artificial intelligence technology that brings together imaging, processing, machine learning and memory in one electronic chip, powered by light. The prototype shrinks artificial intelligence technology by imitating the way that the human brain processes visual information.

Leading Australian explosives maker Orica is now well into the third release of a massive SAP transformation known as the 4S Program which will consolidate its global operations onto a single platform. Orica is the world’s largest provider of commercial explosives and innovative blasting systems to the mining, quarrying construction, and oil and gas markets.

In light of the rapid shift to digital ways of working, organisations must quickly ramp up their digital transformation efforts. Richard Graham, an Associate Director at Coeus Consulting, shares six steps to include in the planning phase of digital transformation initiatives. 

Documents are essential to business operations, but creating, completing, and cataloguing these documents at scale remains a frustrating and time-consuming task for organizations. There is an answer that streamlines productivity. It’s not operational restructuring or overly-complex IT offerings. Instead, the answer is black-and-white – barcodes.

Hyperautomation is a process in which businesses automate as many business and IT processes as possible using tools like AI, machine learning, event-driven software, robotic process automation, and other types of the decision process and task automation tools.