The core leadership question for enterprise AI is no longer "can we build an agent?" but "can we delegate decisions safely at scale?", according to a new Capgemini point of view on agentic process automation. The consultancy argues organisations that succeed treat agentic automation as an operating-model change rather than a one-time tooling upgrade.
By 2028, 70 per cent of US healthcare payers will address workflow, data and service automation using no-code agent builders, cutting manual workloads by 50 per cent, Gartner predicts. The forecast signals a broader shift: AI agent development moving from centralised IT projects to business-led automation, with governance the deciding factor between value and risk.
Australian organisations are delegating decision-making to AI systems faster than their governance frameworks can support, with half of C-suite leaders prepared to hand AI more autonomy than their current controls allow, new research from Insight Enterprises has found.
Nearly three-quarters of IT leaders say a lack of real-time data infrastructure is stalling their efforts to scale AI, and only 32 per cent have agentic AI in production, according to Confluent's 2026 Data Streaming Report.
New Zealand should move from voluntary cyber security guidelines to enforceable legislation, including mandatory reporting of major cyber attacks, according to a new policy push that would shift responsibility for digital safety from individuals to the systems and platforms they rely on.
More than half of successful messaging scams are completed within 30 minutes of first contact, and one in seven is over in less than five minutes, according to a new Kaspersky investigation into the global messaging scam economy. The average loss per victim is US$733.
Most enterprises are locked into AI systems they cannot easily change, and the overwhelming majority do not fully understand their own AI dependencies, a new global study warns. The findings elevate AI sovereignty from a technical concern to a business continuity issue.
Nearly three-quarters of large enterprises use AI regularly or across most business processes, but only 10 per cent say AI is core to how their business operates, a global survey has found. The gap suggests adoption is no longer the challenge - organisational transformation is.
Law firms risk a crisis of 'cognitive surrender' as lawyers treat artificial intelligence as a definitive authority rather than a tool, a new behavioural science study warns. The research finds machine dependence is impairing professional judgment, particularly among junior lawyers using automation for routine work.
Up to half of enterprise data team capacity in Australia and Singapore is consumed by single-use data work that will never be reused, new research from Quest Software has found. The study describes the pattern as a 'hidden tax' on capacity at the moment organisations most need it for AI initiatives.
