Business Process & Workflow

The Department of Home Affairs is seeking a case management system to replace manual processes for the largest FOI workload in Australian government.

Coles Group has automated employment contract generation for thousands of new workers annually. The company deployed OpenText Content Management integrated with SAP SuccessFactors to replace manual, paper-based processes.

UiPath has announced a collaboration with NVIDIA to integrate generative AI models into enterprise automation workflows, targeting highly regulated sectors requiring stringent governance controls.

C3 AI has launched what it describes as a next-generation robotic process automation platform that uses artificial intelligence agents to handle business and operational workflows without requiring coding expertise.

Poor governance and data management practices, not technological limitations, are the primary reasons artificial intelligence initiatives struggle in organisations, according to new research that challenges recent claims about widespread AI project failures.

The global Intelligent Document Processing (IDP) market exceeded $US8 billion in 2024, growing 14.5% as generative artificial intelligence transforms how organisations automate compliance and data workflows, according to Infosource's annual State of the Global Intelligent Document Processing Market report.

Tungsten Automation has restructured its TotalAgility platform into three modular tiers targeting different enterprise automation needs, while adding new AI-powered knowledge discovery capabilities for unstructured data mining.

Fujifilm Business Innovation has introduced Generative AI capabilities to its IWpro cloud document processing service, targeting small and medium businesses struggling with non-standard form digitisation.

Cybersecurity company Proofpoint has announced new protections against email-based attacks targeting AI assistants including Microsoft Copilot and Google Gemini, as organisations increasingly integrate artificial intelligence agents into workplace workflows.

NE2NE has released an AI-assisted tool, PDFFlex, designed to extract data from complex PDF files, targeting businesses struggling with manual data entry processes.

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