Business Process & Workflow

AI is becoming increasingly pervasive in all aspects of life, and this trend will continue to shape our work and personal experiences in 2025. The growing fusion of physical and digital lives is transforming expectations, both for organisations and individuals.

Appian has announced its latest release adds enhancements to scale high-volume workflows and increase efficiency and analysis with AI.

Secured Signing has unveiled enhancements to its digital signature platform designed to transform digital workflows, streamline recruitment processes, and provide businesses with greater efficiency and control over their document signing operations.

How is AI being utilised inside the Australian Government? An Australian parliamentary inquiry has provided a glimpse, with applications ranging from border security to scientific research.

Nintex has launched a new application development product that enables business users, IT teams, process experts, and Nintex partners to rapidly build and deploy personalised, business-critical applications.

Despite significant strides in document automation, a new report from IDP vendor Rossum finds that 58% of finance leaders still consider Excel their most often used tool for automating financial tasks, underscoring the challenges enterprises face in adopting advanced automation solutions.

Since the launch of ChatGPT in late 2022, the topic of artificial intelligence has been in the forefront of conversation across industries and has also led to significant opportunities in intelligent document processing (IDP) – a term that was created long before the recent AI wave which describes the intelligent extraction and processing of data from structured and unstructured documents, which AI and ML has always been a part of (hence ‘intelligent’). 

Tungsten Automation has announced the release of TotalAgility 8.1 offering organisations the ability to create and orchestrate intelligent processes and AI agents.  

SMA Technologies, a provider of automation solutions for financial services, has announced the acquisition of Encapture, an intelligent document processing and image lifecycle management company. The acqisition will enhances SMA’s automation solutions for financial institutions (FIs) with expanded capabilities, integration options, and expertise in loan origination and compliance. 

The Australian Taxation Office, Department of Defence, National Archives of Australia (NAA) and Services Australia have been given a six-month deadline to report progress in closing significant breaches relating to their governance and control of IT systems. 

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