Business Process & Workflow

Ricoh has announced the acquisition of, a German software startup, offering artificial intelligence (AI)-enabled Intelligent Capture, advanced image recognition and optical character recognition (OCR) technologies. The acquisition was made by Ricoh Group company DocuWare, also headquartered in Germany, which Ricoh acquired in 2019.

Nearly half (44%) of IT leaders surveyed believe their organizations are fully set up to realize the benefits of AI, according to a global research report commissioned by Hewlett Packard Enterprise. However, the report reveals critical gaps in their strategies, such as lack of alignment between processes and metrics, resulting in consequential fragmentation in approach, which will further exacerbate delivery issues.

A survey on Generative AI Professional Usage and Perception Survey has found that 37 percent of Professionals claim to save 5 to 10 hours a Week.

IDC's latest Worldwide AI and Generative AI Spending Guide reveals that the Asia/Pacific region is witnessing an unprecedented surge in Generative AI (GenAI) adoption, including software, services, and hardware for AI-centric systems.

Appian has announced the latest version of the Appian Platform, introducing Process HQ, a combination of process mining and enterprise AI unified with the Appian data fabric. It has also announced the Asia-Pac winners of the 2024 Appian Innovation Awards, Mortgage fund RBML and the NSW Office of the Director of Public Prosecutions (ODPP).

Intelligent document processing (IDP) is rapidly transforming enterprises around the world, and the nature and variety of business use cases is expanding along with the technology. IDP is no longer just a downstream business process; it intersects with other technologies and applications, offering powerful user workflows directly within BPM, RPA, ERP, and CRM systems.

The rapid uptake of automated decision making and machine learning techniques in the modern workplace will b e a major focus of a new Parliamentary inquiry initiated by Australia’s Minister for Employment and Workplace Relations, Tony Burke.

Rossum is offering its next-generation AI for document understanding and end-to-end automation in the Coupa App Marketplace, connecting businesses with certified, pre-built solutions.

Mindee has announced the release of docTI (Document Tailored Intelligence), an AI-powered optical character recognition (OCR) tool designed to revolutionize the way SaaS products process documents. The company claims it is the first intelligent document processing (IDP) tool on the market to allow the processing of any document type, in any language, without the requirement of data model training.

Automation Anywhere has announced it is utilizing Google Cloud's Gemini models and Vertex AI platform to launch new generative-AI powered solutions developed on top of leading large language models and trained with anonymized metadata from more than 150 million automation processes across thousands of leading enterprise applications.