Business Process & Workflow

Less than two years ago, the launch of ChatGPT started a generative AI frenzy. Some said the technology would trigger a fourth industrial revolution, completely reshaping the world as we know it.

The Deloitte AI Institute has unveiled the third quarterly edition of its State of Generative AI in the Enterprise report, revealing the current landscape of GenAI adoption and deployment and how organizations are overcoming barriers to create value at scale.

Telstra is  underway with Australia's largest deployment of generative AI, with Copilot for M365 being made available to 21,000 of its staff. It is also one of the largest rollouts by any telecommunications company globally, the company claims.

New generative AI capabilities have been added to Pipefy ‘s no-code business process automation (BPA), to accelerate workflow deployment, automate complex processes, and analyze data.

As an Information Manager, I have always enjoyed working with words and data. I take pride in my writing skills and my attention to detail. I also value the importance of record-keeping and governance, especially in the public sector. That's why I was intrigued when I had the opportunity to be on the CoPilot trial.

ANZ has expanded its use of Copilot for Microsoft 365, deploying an additional 3,000 licenses across its workforce, transforming how ANZ employees approach their daily tasks

Iron Mountain has announced the availability of Iron Mountain InSight Digital Experience Platform (DXP), a secure software-as-a-service (SaaS) platform available on the AWS and Google Cloud Marketplaces.  

Novidea, creator of a cloud-based, data-driven enterprise insurance management platform for brokers, agents, MGAs/MGUs, carriers, and wholesalers, has announced the acquisition of Docomotion, an automated document generation technology provider.

OutSystems has announced Workflows, a business process modelling and workflow automation solution. The company says it differs from from legacy BPM (Business Process Management) solutions that require countless high-code customizations, which are more challenging to maintain and scale.

Document automation has become a key tool for enterprises to improve efficiency and reduce costs. With the rise of generative AI in late 2022, Large Language Models (LLMs) like GPT, Gemini and Llama have demonstrated immense potential in document automation processing.

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