Business Process & Workflow

Process Analytics is a specialized branch of business intelligence. It utilizes the same data as most other types of analytics however it views them as the traces of business processes. It connects multiple records belonging to the same business entity (patient, online order, insurance claim, etc.) and brings up a lot of information about the process behind these records.

A program to transition Australian federal agencies to entirely digital work processes by 2020 is unlikely to succeed, according to a new report from the Australian National Audit Office (ANAO).

ASG Technologies has announced its new digital automation platform, ASG-Zenith, that accelerates and simplifies digitization initiatives. ASG-Zenith creates a new approach to process automation and includes multiple technologies—such as business process management (BPM), robotic process automation (RPA) and policy and content privacy—united through ASG-Studio, a single, common, visual design environment.

Every organization I encounter is going through it in one way or another: digital transformation. Of course, this is a bit of a catch-all phrase that could apply to almost everything and anything that organizations are doing in the digital space. So, it would be useful to define what we mean.

harmon.ie has introduced SmartAssistant, a product that links an organization’s internal staff conversations and external communications in Office 365, by intelligently connecting emails, documents, and Microsoft Teams conversations.

Outback Imaging has released the latest version of EzeScan, its document capture and business process digitisation software, designed to take the hard work out of capturing hardcopy and digital born assets.

A large telecommunications company is under pressure to digitalize its services and business processes, but initiatives keep stalling. The main problem sits with five of its business leaders, each with the belief that they’re primarily accountable for the transformation, and each with a different view of how it should be accomplished.

One of Australia’s largest insurance companies, RACQ, has completed a project to enhance its claim processing using ABBYY content intelligence capabilities in tandem with UiPath’s robotic process automation (RPA) platform.

Kodak Alaris partner Go Systems counts many local councils across New South Wales amongst its client base. In partnership with Kodak Alaris it has designed a technology roadmap for one of the state’s largest councils utilising its capture hardware and software solutions.

The worldwide market for social software and collaboration in the workplace is expected to grow from an estimated $ US 2.7 billion in 2018 to $ US 4.8 billion by 2023, nearly doubling in size, according to Gartner, Inc.

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