Business Process & Workflow

Since the launch of ChatGPT in late 2022, the topic of artificial intelligence has been in the forefront of conversation across industries and has also led to significant opportunities in intelligent document processing (IDP) – a term that was created long before the recent AI wave which describes the intelligent extraction and processing of data from structured and unstructured documents, which AI and ML has always been a part of (hence ‘intelligent’). 

Tungsten Automation has announced the release of TotalAgility 8.1 offering organisations the ability to create and orchestrate intelligent processes and AI agents.  

SMA Technologies, a provider of automation solutions for financial services, has announced the acquisition of Encapture, an intelligent document processing and image lifecycle management company. The acqisition will enhances SMA’s automation solutions for financial institutions (FIs) with expanded capabilities, integration options, and expertise in loan origination and compliance. 

The Australian Taxation Office, Department of Defence, National Archives of Australia (NAA) and Services Australia have been given a six-month deadline to report progress in closing significant breaches relating to their governance and control of IT systems. 

One half of all enterprises will use integrated intelligent automation technologies to optimize digital efficiencies by 2026, say analysts with Information Services Group (ISG), a global technology research and advisory firm.

TCG Process, a leading provider of intelligent document processing (IDP) and process automation solutions, has announced the availability of DocProStar in the SugarCRM Marketplace, Sugar Outfitters.

Kodak Alaris has announced the integration of generative AI with its Intelligent Document Processing (IDP) software, KODAK Info Input Solution. This new capability makes it easy for organizations to delegate more work to trusted AI services to automate complex document processing tasks with improved speed and accuracy.

Rossum has announced an update to its intelligent document processing (IDP) solution Aurora 1.5, along with the release of a new Rossum Copilot, which allows users to define data transformations using natural language commands.

The goal of Intelligent Document Processing (IDP), or indeed any form of document automation, is no-touch or ‘straight-through’ processing, eliminating the need for time-consuming and often tedious manual intervention. Automation is easy, but accurate automation is not: historically, many IDP systems have failed to achieve this key outcome.

ABBYY has previewed a suite of new capabilities for purpose-built AI at Ascend 2024, its inaugural technology and product showcase event held this week. A new multi-modal approach to zero-shot learning was previewed, known as ABBYY Phoenix, which leverages small language models and is purpose-built for document tasks.

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