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Australian law firm Hall Payne Lawyers has transformed collaboration and achieved firm-wide visibility of support tasks to facilitate flexible, hybrid working, with the adoption of BigHand Workflow Management.

Australia’s national science agency CSIRO has gone live with a new records management system secured by Kapish, a global leader in secure enterprise information management.  Under the landmark three-year agreement, Kapish is supporting the complex record, regulatory, data and content management needs of CSIRO users in the secure cloud.

MSIG Singapore and MSIG Malaysia have implemented OpenText information management solutions to empower modern work, enhance omni-channel customer experiences, and drive operational efficiencies.

Singapore based freight giant Globelink has selected RPA Labs to automate document processing. With every shipment that needs to be processed, Globelink's customer service team was tasked to manually split, extract, and index data from the attached documents into their ERP system. Processing thousands of shipments every month manually was very time-consuming and error-prone, leading Globelink to search for a more efficient and scalable solution.

Eight years into a state-wide rollout of an electronic Medical Record (eMR), a comprehensive assessment of Queensland Health’s digital maturity has found that it suffers from a lack of data integration and also that disconnected systems and devices are interrupting workflow and increasing time for staff to complete tasks. It also found a lack of digitisation and reliance on manual data collection and extraction.

The Department of Education, Skills and Employment (DESE) is tasked with a broad undertaking as its work impacts the lives of every Australian citizen. Its work begins when Australian children first enter kindergarten and carries on right through secondary schooling. It even delivers the skills, vocational training and higher education that maximise employment opportunities and strengthen the national economy.

A household name in Australia for sales and distribution of commercial and retail domestic products has moved five departments across to Hyland’s OnBase content services platform.

Early education provider Affinity Education has implemented SAP SuccessFactors’ Employee Central vaccination portlet to achieve compliance with mandatory state-based COVID-19 vaccination requirements and to offer reassurance and support to its network of childcare workers, parents and families.

After the COVID-19 pandemic forced a sudden closure of in-person workplaces, DLA Piper worked quickly to get thousands of employees set up to work remotely. “Firm leadership wanted to get Microsoft Teams released quickly, but we didn’t want a Teams release turning into the ‘wild, wild west,’” Omar Ibrahim, senior manager for applications and engineering at DLA Piper, said about the collaboration platform. “So, we asked: ‘OK, what guardrails can we get in place?’”

The NSW Government has deployed Pega software to help simplify its building bond management process through the newly created Strata Hub. By digitising the Strata Building Bond and Inspections Scheme (SBBIS) with a new online site and mobile app, NSW Government is delivering transparency, speed, and accountability for developers, inspectors, and building owners. 

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