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APS Copilot Trial Highlights Information Governance Shortcomings

Microsoft365 Copilot is yet to be ingrained in the daily habits of Australian Public Service (APS) staff after a 6-month trial by 60 Government agencies, and many have stopped using Copilot because of a poor first experience with the tool or found it took more time to verify and edit outputs than it would take to create them otherwise.

DCCEEW goes IT alone with Kapish

​The Australian Department of Climate Change, Energy, the Environment and Water (DCCEEW) is leveraging Kapish’s Content Manager Cloud as it develops its own independent IT platform.

Victorian Office of Public Prosecutions takes on Appian

The Victorian Office of Public Prosecutions (OPP) has implemented a new matter management system, 'Amicus', on the Appian AI Process Platform. The solution leverages Appian's data fabric and process automation technology suite to accelerate prosecutions. Using Appian, the OPP anticipates a productivity gain of over 10% annually.

Kapish Wins DEWR Content Manager Deal

The Australian Department of Employment and Workplace Relations has signed a $330K contract with Kapish for Licensing and support for its Content Manager EDRMS.

Finance takes CM to the cloud with iCognition

The Department of Finance has awarded a $250K contract to solutions provider iCognition to transition its on-premise Content Manager system to the iCognition cloud platform. iCognition won the Software as a Service (SaaS) open tender and will implement the solution over 2024-25.

Information Overhaul for NZDF

The New Zealand Defence Force (NZDF) is seeking to rectify serious issues with its Information Management capabilities, issuing a tender for market feedback on options for fixing its "obsolete" systems, in three phases over five years.

Ventia adopts GenAI-powered RegTech solution

Ventia has launched RegTech, a generative AI solution to streamline how employees query Ventia’s document library for information around internal standards, compliance, and operating procedures. The solution – designed as an AI chatbot – handles employee requests for information and searches for answers within Ventia’s online document system – delivering these to employees quickly and efficiently.

Fiona Stanley Hospital goes paperless with Charm

Fiona Stanley Hospital has become the first of several sites across WA’s South Metropolitan Health Service to go live with the Charm Evolution oncology information management system by Magentus.

Services Australia seeks new Digital Mailroom partner

A major tender for scanning services for Medicare, Centrelink and Child Support has been issued by Services Australia, following the decision by Australia Post to dump its document scanning service Decipha.

ASIC calls a halt to GenAI test

The Australian Securities and Investments Commission (ASIC) has discontinued an experiment to create machine-generated summaries of public submissions using generative AI, after the results were found to be of lower quality compared to those produced by human staff.

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