Industry Insider

  • Moving ahead with FileBound Connect

    To mark the latest release of Upland's FileBound workflow automation solution, Jon Eilers, General Manager FileBound US presented at a series of Roadshows across Australia. IDM asked John to highlight some of the recent and upcoming enhancements in the platform roadmap.

  • Making sense of 6 million documents with machine learning

    More than 6 million historical client documents held by the Western Australia Department of Communities Housing (Housing Authority) presented a major headache for staff owing to a lack of containment and classification. A new Ephesoft smart document capture system deployed by the Process Automation Group (PAG) is now assisting with making documents findable and enabling retention polices to be applied.

  • RPA delivers real cost savings for Financial Services in APAC: Report

    Early adopters of Robotic Process Automation (RPA) in the APAC region are reporting costs savings in the range of 30–60%, according to a study by analyst firm IDC Financial Insights, although the majority of deployments are yet to include advanced automation techniques such as cognitive technologies and advanced analytics.

  • CaptureIT launches data breach remediation service

    Is your organisation curious about the impact of Australia’s Notifiable Data Breaches (NDB) scheme? Australian image scanning bureau CaptureIT has launched a new specialised offering designed to put those concerns to rest by offering a comprehensive framework for managing and reporting on the entire data and content lifecycle of relevant personal and enterprise information.

  • OAIC reports 63 data breaches in first 6 weeks

    The Office of the Australian Information Commissioner (OAIC) has published the first quarterly report on data breach notifications received under the Notifiable Data Breaches (NDB) scheme, which came into force on 22 February 2018.  

  • Wannon Water removes the need for paper-based forms

    Victorian service provider Wannon Water has partnered with Intelledox and FYB to implement next-generation forms. Completion of a Job Safety Analysis (JSA), required before any high risk on-site work event, was the catalyst for organisational change. Following a successful pilot, the digital process has been extended to incorporate all forms across the business.

  • Aussie collaborative tech takes Asia-pacific innovation prize 

    One of the latest offerings from Esri Australia, the Smarter Planning Perth platform, provides a visual representation of scheduled works from multiple government agencies allowing them to come together to plan, schedule, and collaborate on project work, saving time and cutting costs.

  • Leading Insurer’s RPA and AI Success Story

    Use cases demonstrating the successful merger between Robotic Process Automation (RPA) and Artificial Intelligence (AI) are scarce today, but some fast-moving companies are changing that. Hollard, South Africa’s largest privately-owned insurance group, is one such audacious organization where the transformation journey has not only begun, but is already showing the benefits.

  • How to stop haemorrhaging data on Facebook

    If you are one of 2.2 billion Facebook users worldwide, you have probably been alarmed by the recent coverage of the Cambridge Analytica scandal, a story that began when The Guardian revealed 50 million (now thought to be 87 million) user profiles had been retrieved and shared without the consent of users.