Kodak Alaris has added two new scanners to its Scanmate range that address specific document capture and management requirements in a transaction-based business environment, the i1150 and i1180 Scanners

The Kodak Alaris Scanmate i1150 scanner ($A790 with 3yr RTB Warranty) is designed for use in customer-facing business transactions, where an employee needs to scan documents as part of a business process. Employees using these solutions are typically interacting with customers and need to keep the transaction moving to reduce wait times and increase customer satisfaction. At the same time, businesses want to increase the number of transactions they complete each day.

“Business managers have enough to worry about today, from delivering prompt customer service to streamlining transactions, so tools that can speed and simplify the information capture process are extremely valuable in maintaining customer satisfaction,” noted Tony Barbeau, General Manager, Document Imaging, Kodak Alaris. 

“Scanning and managing documents can be a potential bottleneck in the office, but our two new scanners are making it easier than ever to focus on serving customers.” 

For example, a business might accept applications from customers at a service window or agent’s desk. The complete application may consist of a small amount of paperwork and an identification (ID) or other account card. In this case, an employee needs to quickly scan the documents and cards without slowing down their interaction with the customer or slowing down the transaction itself. \

Recognising that a majority of transactions involve 10 or fewer documents to be scanned, the Scanmate i1150 Scanner features a special Transaction Mode, enabling 60 percent faster capture speed for the first 10 pages. 

The Scanmate i1180 scanner ($A1,190 with 3yr RTB Warranty) extends the concept of an intelligent device by embedding Perfect Page image enhancement technology into the device to reduce processing demands on the user’s PC. The Scanmate i1180 Scanner is also a fully licensed device for the EMC CAPTIVA Cloud Toolkit, making it easy and for those using this software development kit (SDK) to write and enable browser-based capture applications. 

Other shared features of the new Scanmate models include a simple icon-based colour interface that helps quickly identify where to send captured images. The built-in card ledge on the front of the scanners helps keep track of cards and associated loose materials so nothing gets lost during processing. A small footprint and extremely quiet operation mean users don’t have to interrupt customer conversations while scanning. 

Both scanners are supported by a range of Kodak Alaris software, including one-button Smart Touch functionality and Kodak Capture Pro Software Limited Edition.

For further information on the new models contact francis.yanga@kodakalaris.com or view at http://youtu.be/1a_4yTa20sI

Kodak Alaris Scanmate i1150 Scanner

The Kodak Alaris Scanmate i1180 Scanner.