Knowledgeone Corporation (K1Corp) has released a new suite of tools designed to simplify the challenge for organisations offering business processing services and solutions.

The toolkit is designed to allow business process outsourcng (BPO) companies the ability to develop tailored solutions for their clients without programming.

The BPM toolset can be used by both BPO providers or client organisations directly in order to optimise most business processes, e.g. customer requests, purchasing, accounts payable, accounts receivable, HR processes, loan document (packet) management, etc.

The new suite is based on the company’s RecFind 6 product suite, and is the result of five calendar years of research and development by K1Corp at its North Sydney Development Centre.

Based on Microsoft .NET technology and tools, the new K1Corp BPM suite has already been used by one vendor to win a major new document-centric BPM contract within the NSW government and has been proposed for many other opportunities in both the government and private sectors, according to the company.

The whole suite was designed using Service Oriented Architecture (SOA) and components share a common API and communicate with the back-end database via a common security system. A single user/access security configuration governs all components regardless of how they communicate with the database.

Tony Holland, K1Corp’s Sales and Marketing Director, said, “In the past, BPM vendors spent an enormous amount of money and time building individual solutions for clients; no two solutions were the same and all involved difficult programming and non-standard software and special high-cost maintenance contracts.

“This model raised the cost significantly for client and vendor alike and also encompassed poor quality user interfaces and application instability. The BPM world has suffered under the old model for many years. It was always obvious that there had to be a better way and K1Corp has developed this better way.”