NSW’s MidCoast County Council (trading as MidCoast Water) has selected Objective Corporation’s content, collaboration and process management solution.

MidCoast Water is a County Council that provides water and wastewater services to the Greater Taree and Great Lakes local government areas on the Mid North Coast of New South Wales.

Robert Loadsman, Executive Manager Corporate Services, said that MidCoast Water is a community focussed organisation and is in a unique position to work in partnership with the community to shape its future.

“We are committed to providing essential services and the best value for money to our community. We selected Objective because they are committed to the same goals, have experience with local government and understand both ours and the community’s needs.”

MidCoast Water sought out a solution that would be their single source of the truth, help manage their growing information repository and integrate with key business systems.

“We needed a solution to support our information management requirements as we grow. Objective has the capability and experience to do this and provide local support, as and when we need it,” said Loadsman.

The Objective solution will enable organisation-wide access to all information. For staff, it will reduce time spent searching for information and they will be able to quickly access content such as emails, drainage diagrams, land management procedures, maps, engineering drawings, OH&S, policy and procedure documents from all main work locations.

“Water management is a highly regulated industry. We must comply with regulatory standards, minimise health and safety hazards and ensure safety is of the utmost priority when maintaining a high level of service to the public. Objective’s secure and compliant solution provides the functionality to mitigate risk of non-compliance and potential exposure to workplace incidents,” he said.

“The simplicity of using Objective and the ease with which you can search for information was seen as a clear benefit. We look forward to embarking on this journey with Objective and experiencing benefits that will be passed on to our community in the form of improved
services.”

Future plans for MidCoast Water include using Objective to standardise and streamline business processes such as mail and invoice processing and integrate with key corporate systems such as Geographical Information (GIS), Asset Management (AM), Project Management (PM) and customer relationship management (CRM) systems.