NZ Auditor-General seeks ECM solution

The Office of the Auditor-General and Audit New Zealand (The Office) is calling for expressions of interest to supply and implement an Enterprise Content Management (ECM) system.

The platform will serve the needs of over 350 staff spread across a range of operating arms across New Zealand, with many staff using notebook computers with 3G cards to connect “sometimes unreliably” to the office network.

It is also seeking to use the ECM platform as a way to aggregate and analyse information gathered in its audits into the public sector.

“… the Auditor-General has a range of information available that does not exist in a single place anywhere else. The Auditor-General recognises the significant value this information and insight could bring to improving the performance of the public sector, and so is keen to make the collection, analysis and utilisation of this information and insight as effective and efficient as practicable.

“To this end, the Auditor-General is looking for a system that allows the collection, storing, analysis, sharing, reuse and reporting of the information her staff and Appointed Auditors collect during the course of their work.”

“We ultimately require a solution that will allow our staff to make full use of the rich collection of information we already have and be able to contribute new information quickly and easily. We recognise that this may take some years to achieve.

“The ECM system will support the Office’s wider information needs by helping ensure that:
Structured and unstructured information is organised and stored in such a way that it can be
searched, collated, aggregated and reported on from a central access point – even if such data
and information is stored in multiple systems or locations.”

A list of requirements includes that the ECM solution “Can handle all existing and expected unstructured content types including MS Office files, PDFs, media, emails, hardcopy records, wikis, blogs, instant messaging threads, audio and video conference recordings.”