Off Site Backs the SMEs
Off Site Backs the SMEs
April 12, 2007: Tasmania’s largest document storage company has built on the electronic needs of its client base to create a personalised offsite backup solution for Australian SMEs.
After storing physical documents for Tasmanian customers for years, Tony Bush managing director of The Document Centre and Off Site Backup realised the market was in need of an online electronic backup solution. “We started backing up our corporate clients who we were storing documents for,” he says.
“But I didn’t want to just be another cyber space repository. We wanted to provide organisations with updates of their backup,” he says. “If something goes wrong, we email them on the first day to let them know, we’ll then call them on the second.”
While Off Site Backup is competing with free offerings from places like Telstra, Bush points out that the main difference is the personal touch. “The main thing with our company is that we will tell clients if their backups don’t work.”
After a six year spin in the market, Bush says with the advent of bigger and better technology, Off Site Backup are now able to provide an improved pricing schedule for customers. With a free, no-obligation demo available online, inclusive of Off Site’s technical support, Bush is opening the channel for a whole new range of customers.
Already the Launceston based business has made an impact on MYOB customers. MYOB recommends up to half a million clients back-up with Off Site.
For Bush, it’s a matter of working with a smaller client base, to ensure backup actually works. Work with SMEs is also essential, as Bush admits, an internet based solution is really only suitable for small amounts of data. “Internet backup is not like tape backup,” he says. “You don’t want to be backing up your entire c-drive.”
Of course being located in Tasmania can often build business for a backup company, often dealing with disaster recovery. “Some of our clients like the fact that we’re in Tasmania because they think if something major happens, we might still be here!,” says Bush.