Open Text introduces new fax server

Open Text introduces new fax server

December 9, 2008: Open Text has released a new version of its Fax Server software, which adds expanded support for virtualised environments and improved optical character recognition (OCR) performance.

This is the the first update to this product since Open Text acquired Captaris. The fax server products provide a powerful document delivery platform that lets customers fax hundreds or even thousands of purchase orders, receipts or invoices in transactions automatically from SAP or Oracle in seconds.  Some large Open Text customers use the solution to fax more than 100,000 documents a month.

“Organisations rely on Open Text Fax Server as the entry and exit points for important documents, without the burden of slow and cumbersome paper-based faxes,” said Ron Vangell, Senior Vice President, Ecosystems Solutions Group at Open Text. “Solutions such as Open Text Fax Server are ideal for businesses looking to save costs and improve efficiency. With the new release, we focused on ways to help organisations reduce total cost of ownership and add support for the latest technologies.”

Open Text Fax Server, which is version 9.4 of RightFax, promises easier administration through simplified installation and enhanced auditing capabilities.

It offers extended support for the latest technologies and protocols—including T.38 Fax over IP, virtualisation, Microsoft Active Directory 2008, and IP v6. Fax Server allows for Fax-over-IP failover in multi-gateway environments and supports VMware ESX server 3.0.1 or higher.

Improved OCR performance is delivered with a more powerful engine that advances character recognition and routing accuracy.

Use of  Fax Server client FaxUtil fail-over in a shared services environment provides increased reliability.

Enterprise Fax Reporter is a new tool that records time and responsible party for user and group additions, modifications or deletions and improves reporting query performance.

Open Text Fax Server Connector 2.0 for SharePoint Server 2007 has also been enhanced to support large-scale requirements with expanded language capabilities and support for multi-server environments.

Key features include:
·       Inbound and outbound faxing from SharePoint team sites and document libraries;
·       Process automation through import and indexing of faxes from Fax Server to the SharePoint document library and workflow engine;
·       Full text search on faxes when combined with the Open Text TIFF iFilter; and
·       Improved scalability with support for installation on Fax Server clusters and data sharing collectives.

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