Interwoven and Alphawest to Handle War Memorial Archives

Interwoven and Alphawest to Handle War Memorial Archives

By Greg McNevin

November 2, 2007: Content management specialist Interwoven has announced that it and ICT services provider Alphawest have been selected by The Australian War Memorial in Canberra to provide a new end-to-end content management system.

The two firms will be teaming up to streamline the War Memorial’s website content, consolidate its digital assets and improve record keeping. A hefty task considering four million visitors walked through its doors last year looking for family military histories, copies of historical documents and more.

Besides increasing requests for information, the War Memorial is also digitising increasing amounts of its archives paper archives. To streamline this process, it will be deploying Interwoven’s Teamsite for web content management, MediaBin for digital asset management, MetaTagger for content categorisation and OpenDeploy to help it add and manage content on its website.

It will also rollout Interwoven RecordsManager for records retention across electronic and physical records, content, and media, and Interwoven WorkSite for collaborative document management.

For Alphawest’s part, it will replace various in-house systems which were unable to scale with the War Memorial’s storage and increased application of digital video and sound, which is expected to top 100 Terabytes in three to five years.

When implemented, Interwoven claims the solution will assist with increased search and workflow capabilities and provide for collaborative use of information contained within documents for its 300 Canberra-based staff.

“We wanted to avoid the risks associated with managing any major software development internally so we looked for an off-the-shelf solution which could integrate with our existing applications,” said Daryl Winterbottom, Head of Information Technology at The Australian War Memorial. “In addition, we set out to minimise the number of products and interfaces our users need to be exposed to. With a small IT team, we didn’t want to support and manage multiple applications and handle major customisation.”

“At the end of the project, War Memorial staff will see an improvement in searching capabilities of electronic records,” added Winterbottom. “They will be able to share information resulting in better knowledge management and have the ongoing capability to store and manage large volumes of digital media while at the same time providing this material to the public in a timely and efficient way.”

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