DocsCorp has announced that pdfDocs Content Crawler, its integrated analysis, reporting and processing framework, now integrates with OpenText Content Server (formerly Livelink) versions 9.7 and 10 to ensure that image-based documents within Content Server repositories are fully retrievable and searchable.

Accessibility and retrievability of complete and accurate information are crucial. Failure to do so impacts the bottom line, workplace efficiency, regulatory compliance, productivity and exposes an organization to unnecessary legal risks.

Organizations have therefore invested heavily in Document and Knowledge Management Systems as well as in search technology as part of their information governance strategy. Despite this investment, up to 20% of content in a Document or Knowledge Management System may be non-searchable and therefore "invisible" to search technology.

"This figure represents a significant risk to any organization. Failure to locate or produce specific documents on demand can expose an organization to legal and compliance risks as well as undermine efficiency and productivity. This latest Content Crawler integration will ensure all image-based documents in OpenText Content Server are retrievable and searchable" says Dean Sappey, DocsCorp President.

Image-based files such as faxes, image PDFs and scanned documents often get profiled in a DMS through a variety of workflow loopholes; email attachments, legacy documents, mobile technology, documents ingested from acquisitions and imported litigation files. These image-based documents are "invisible" to DMS search as there is no text to search.

Content Crawler can identify, for example in OpenText Content Server, non-searchable content in image files, PDFs and even email attachments. The files are converted to text-searchable PDFs using DocsCorp's OCR technology and saved back into OpenText Content Server. Content Crawler can search and convert backlogs of legacy documents as well as actively monitor newly-profiled documents. It can also ignore documents that do not meet a minimum text threshold, ie there is little or no text in the document.

Sappey adds "if you don't know the extent of the problem, or you are not sure if you have a problem, DocsCorp invites you to use Content Crawler (trial version mode) to provide an audit report of your OpenText Content Server or OpenText eDOCS DM documents."

DocsCorp will be soon releasing versions of Content Crawler for other ECM products including SharePoint.